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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,857 reviews

January 25, 2023

Mr Ali went above and beyond to help us get in a car that would serve our needs. As well as have affordable payments for our financial needs. The dealership overall gives excellent service. More

by GEORGIA.HUDSON1184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Jim Ellis Toyota of McDonough responded

Georgia.hudson1184, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

January 25, 2023

They provide great service with good communication. Always happy with the work and their attention to detail. More

by johnayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Jim Ellis Toyota of McDonough responded

Johnayer, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 24, 2023

All of the employees that I came into contact with were very professional. Would recommend this dealership. More

by jcb1028
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Smith
Jan 26, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Jcb1028! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 24, 2023

Great service center . Wait times could be better especially with an appointment scheduled. Thanks Service center More

by mtoney78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Jim Ellis Toyota of McDonough responded

Mtoney78, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 24, 2023

Great person very friendly and knowledgeable. Extremely helpful with everything I needed. Will definitely recommend to friends and family. More

by Johanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

I have worked with this dealership since it was Hank Aaron and see such an improvement since it became Jim Ellis! I enjoy spending time when I have my Highlander serviced. Service is completed quickly a More

by lwells50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Jim Ellis Toyota of McDonough responded

Lwells50, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 22, 2023

Great company I love their service . Always come and will definitely use free car wash More

by PAYNEREALTYGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Jim Ellis Toyota of McDonough responded

Paynerealtyga, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 22, 2023

Everyone was super nice at the dealership. Reid in service is just great. Love my new truck. More

by parforbuddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Jim Ellis Toyota of McDonough responded

Parforbuddy, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

January 21, 2023

I’m always pleased with the customer service Oscar provides and the techs always do well with servicing my vehicles. Satisfied customer for sure. More

by HARRISONAISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear ,Anmaston! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

January 21, 2023

Great service! Was very pleased with the extent they went for me to leave with a great vehicle. More

by BELDIVE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Jim Ellis Toyota of McDonough responded

Beldive3, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

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