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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
January 17, 2023
The day l took my car in the wait time was quite long before my car was moved to the service area however once there l was told what my car needed and proceeded to have it done which was an in and out pr before my car was moved to the service area however once there l was told what my car needed and proceeded to have it done which was an in and out process More
by SABREENSCREATIONS
Verified CustomerEmployees Worked With
Unsure
January 17, 2023
I bought my car from here, and they are always making sure that my car is in good condition and don’t give their customers a hard time. sure that my car is in good condition and don’t give their customers a hard time. More
by VIANNIESTAVILL4
Employees Worked With
January 17, 2023
Th employees were all kind and courteous. I trust their assessment of my car. The waiting room is very comfortable. I trust their assessment of my car. The waiting room is very comfortable. More
by SLARONDA
Employees Worked With
January 17, 2023
Rose was very patient and super knowledgeable about the Toyota brand. It was a great pleasure working with her. Toyota brand. It was a great pleasure working with her. More
by vicrew
Employees Worked With
January 16, 2023
Jamari Byars is a great customer service agent, he had knowledge of the vehicle that l was looking for, this make me so happy that I’m in a good hand, Jamari took his time to go over each step with me and knowledge of the vehicle that l was looking for, this make me so happy that I’m in a good hand, Jamari took his time to go over each step with me and that made me had confidence in him and I’m in safe hand when it come to my new baby! More
by kayode_0007
January 15, 2023
The service advisors I have interacted with were always professional every visit. This is plus when bring in my 2013 Tundra with 173K miles. Best Truck I have owned over the years. professional every visit. This is plus when bring in my 2013 Tundra with 173K miles. Best Truck I have owned over the years. More
by TCOR
January 14, 2023
Great communication and service as usual from the McDonough staff. I always bring my car for servicing to the great service department. McDonough staff. I always bring my car for servicing to the great service department. More
by AANDREWS12
January 14, 2023
Quick turn, satisfied on this appointment wanted comp oil and filter change may come back and filter change may come back More
by ktjeeplovin
Employees Worked With
