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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
January 06, 2023
I only use your dealership. Service is good generally. I will say waiting 3 plus hours for an oil change and tire rotation is a bit much. Please be mindful of your customers tim Service is good generally. I will say waiting 3 plus hours for an oil change and tire rotation is a bit much. Please be mindful of your customers time. For some it’s their only day off and they are trying to get everything done. Thank you Casandra Dean More
by SOLDOUT50
Verified CustomerEmployees Worked With
January 06, 2023
I have enjoyed doing business with Jim Ellis Toyota twice. Great service and great deals. twice. Great service and great deals. More
by adbarwick11
January 06, 2023
I was in and out in no time. Service was great Oscar take good care of me young lady inside fix me a hazelnut latte that was delicious. I will continue to do my service car serv Service was great Oscar take good care of me young lady inside fix me a hazelnut latte that was delicious. I will continue to do my service car service in McDonough Toyota dealership. More
by WASHINGTON.SHELLEY
Employees Worked With
January 06, 2023
I had a great experience working with David Washington. He was very knowledgeable about everything. He was very friendly and made me feel like I’ve made the right decision trading in my car. I will definit He was very knowledgeable about everything. He was very friendly and made me feel like I’ve made the right decision trading in my car. I will definitely recommend him! More
by Starsheendaniel
January 06, 2023
Great experience. I called via phone and the next day I drove to pickup the vehicle. Everything was setup and ready to go. I just had to sign a few lines. Keisha Stubb I called via phone and the next day I drove to pickup the vehicle. Everything was setup and ready to go. I just had to sign a few lines. Keisha Stubbs was fantastic and made the experience wonderful. I highly recommend for for all aspects, from purchase price to friendly staff. More
by andrewpeyton
Employees Worked With
Keisha Stubbs, Kenneth Dukes
January 05, 2023
Direct approach safe easy going fare nice like able he made you feel good about buying a car and he was a very calm and respectful individual and help make Car buying experience wonderful I will let me gr made you feel good about buying a car and he was a very calm and respectful individual and help make Car buying experience wonderful I will let me grandson buy from him I felt no nervousness from the experience More
by Paulette
January 05, 2023
He was a wonderful respectful individual he help me and my mom with buy cars and he was very patient with us and made our car buying experience wonderful and I plan on coming back to buy a car myself my mom with buy cars and he was very patient with us and made our car buying experience wonderful and I plan on coming back to buy a car myself More
by Dontae Thomas
Employees Worked With
January 05, 2023
Everyone was professional and pleasant. I enjoyed my experience and would recommend the dealership to others I enjoyed my experience and would recommend the dealership to others More
by sjames020210
January 05, 2023
I was greeted with a very friendly experience. Luis gave me all the facts without pressuring me to purchase. Luis gave me all the facts without pressuring me to purchase. More
by beavermlb15
January 05, 2023
You have a wonderful crew and was very easy in and out of service getting my oil change . One of your service person bought me a dozen roses . service getting my oil change . One of your service person bought me a dozen roses . More
by torismom333
