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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,623 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,623 reviews

September 23, 2024

Carlos was very helpful, kind, and reasonable! Most shoppers worry about being pushed towards a purchase they can’t afford—no need to worry with Carlos as your salesman! He stayed in my budget and More

by ScarlettPeterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with Carlos! We're thrilled to hear that he provided helpful, kind, and reasonable service, staying within your budget and ensuring your payments were in the desired range. At Jim Ellis Toyota of McDonough, we strive to make every car-buying experience as comfortable and stress-free as possible. We appreciate your feedback and look forward to serving you again in the future!

September 16, 2024

Dani was awsome help me get into my all new Rav4 best customer service i ever had when buying a new car. Thank you so much for helping me buy my new Rav4 i love it! More

by cleudalice.castonguay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We're thrilled to hear that Dani provided you with outstanding customer service and helped you get into your new RAV4. It’s wonderful to know you love it, and we’re grateful you chose us for your purchase. If you ever need anything in the future, don’t hesitate to reach out. Enjoy every mile in your new RAV4!

September 16, 2024

I recently visited Toyota and was impressed with the exceptional offer I received for selling my truck. The process was smooth, and the staff provided excellent service. A special thank you to Shanya fo More

by Eloynachi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you were impressed with the offer you received and that the process was smooth. Shanya is delighted to have been able to assist and support you throughout the transaction. Your recommendation means a lot to us. If you need anything else, don’t hesitate to reach out. Thanks again for choosing us!

September 14, 2024

Very professional and helpful with allowing us to know that Toyota has their own insurance company, which after checking it out can safe us hundreds of dollars. I would definitely recommend him as a poi More

by Nicoletyson57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your excellent feedback! We’re thrilled to hear that our team provided you with professional and helpful service, and that you found the information about Toyota’s insurance options valuable. We appreciate your recommendation and kind words about our customer service. If you need any further assistance or have more questions, feel free to reach out. We look forward to assisting you again in the future!

September 14, 2024

Dani at Jim Ellis Toyota is a game-changer! I recently purchased a new SUV from Dani and couldn't be happier with the experience. He was incredibly knowledgeable, efficient, and went above and More

by kim.johnson1118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your wonderful review! We’re thrilled to hear that Dani made your SUV purchase experience exceptional. His knowledge, efficiency, and dedication to providing a smooth and stress-free process truly stand out, and it’s great to know he exceeded your expectations. Your recommendation means a lot to us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!

September 13, 2024

We got helped from Dani. Dani made our processed easy and efficient. Would highly recommend anyone looking into buying a vehicle from this dealership More

by RandomName
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your great review! We’re delighted to hear that Dani made your buying process easy and efficient. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback and look forward to serving you again!

September 13, 2024

Hudson is an excellent salesman. He was extremely helpful, knowledgeable, and brought a welcoming, enthusiastic energy. He was the first to approach me and my family, and we closed a More

by Justin Harper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We’re thrilled to hear Hudson’s helpfulness and enthusiasm made your experience outstanding. It’s great to know you and your family closed the deal smoothly. If you need anything else, feel free to reach out!

September 12, 2024

Leon is an exceptional sales person . You can tell he truly cares about his customers I had a great time getting to know him & being able to get a car that I know will last me a lifetime More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We’re delighted to hear that Leon made a positive impact on your car-buying experience. It’s great to know his care and dedication shone through and that you’re confident in your new car.

September 12, 2024

Amari Holland was amazing and helped me find what I needed thank you so much! More

by Shana.holsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We’re thrilled to hear that Amari Holland was amazing and helped you find exactly what you needed. Your satisfaction is our priority, and we’re glad Amari made a positive impact. If you need anything else or have more questions, don’t hesitate to reach out. We appreciate your kind words and look forward to assisting you again!

September 11, 2024

Shopping at This dealership has been the BEST experience I have Ever had! I love Toyota vehicles and this dealership took my heart. I had the pleasure of working with Joe Jones He was very professional, I w More

by nelsy357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! We’re thrilled to hear that your experience with us has been the best you’ve ever had. It’s fantastic to know that Joe Jones and Ja'Von Harris provided you with professional and supportive service, and that you’re happy with your new car and trade-in. We greatly appreciate your recommendation and kind words about our team and customer service. If you need anything else or have more questions, don’t hesitate to reach out. We look forward to serving you and your friends in the future!

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