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Jim Ellis Toyota of McDonough
McDonough, GA
8,667 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,667 reviews
November 23, 2022
Leon is awesome! Excellently service. Everything was ready and it was a very pleasant experience. Excellently service. Everything was ready and it was a very pleasant experience. More
by Alpasutaria1
Employees Worked With
November 22, 2022
Staff will work hard to make the sale. I appreciate them for allowing me to stick with best and final without becoming aggressive or agitated. I have been other places where friendly demea I appreciate them for allowing me to stick with best and final without becoming aggressive or agitated. I have been other places where friendly demeanors can change in an instant. So even if this opportunity didn’t work out for me, I would still send customers their way. More
by miasmith1870
Verified CustomerEmployees Worked With
Other Employees :
Czech Mills, Czech Mills
November 22, 2022
My car battery keeps on dying. The car makes a certain noise until it dies nightly. They discovered I had a tracker on the vehicle and blamed my tracker. Terrible service. The car makes a certain noise until it dies nightly. They discovered I had a tracker on the vehicle and blamed my tracker. Terrible service. More
by non
November 22, 2022
I don’t have to wait for a long time this time. And My car was washed which is a big deal to me. And My car was washed which is a big deal to me. More
by Chebbywillims1963
Employees Worked With
November 22, 2022
I had a great experience getting my car serviced. Reid was friendly and great at explaining things to me! Reid was friendly and great at explaining things to me! More
by Nads
Employees Worked With
November 22, 2022
Very responsive to my needs and getting my car scheduled Completed work timely and friendly Completed work timely and friendly More
by HARVEYBW
Employees Worked With
November 21, 2022
Everyone I spoke with at this dealership was super nice and helpful and answered all of my questions. Especially Malcolm. Couldn't have asked for a better experience. and helpful and answered all of my questions. Especially Malcolm. Couldn't have asked for a better experience. More
by tknight71192
November 21, 2022
Jim Ellis Toyota of McDonough provided smooth and comfortable service and transaction. The agents exhibited excellent customer service. comfortable service and transaction. The agents exhibited excellent customer service. More
by SABABU
Employees Worked With
November 21, 2022
Great service and friendly people to help out with any questions or concerns 10 out of 10 would recommend questions or concerns 10 out of 10 would recommend More
by timothy.baker8503
