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Jim Ellis Toyota of McDonough
McDonough, GA
8,701 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,701 reviews
Verified Customer
November 30, 2022
Brian was great to work with. No pressure sale and he found the vehicle that I was looking for. Michael, in finance, was great too. Both were professional and gave quality serv No pressure sale and he found the vehicle that I was looking for. Michael, in finance, was great too. Both were professional and gave quality service. I dropped my trade in off in service and Oscar is always great! More
by keig9402
November 29, 2022
Great sales people Dylan Kersey helped me make the best chose for me! I’m very pleased with all my transactions chose for me! I’m very pleased with all my transactions More
by cynthiataylor823
November 29, 2022
I had a good experience with this dealership. My sale person Ms. Dior Williams, was very helpful she treated me with respect and professionalism. My rating for her is 5 stars. The service departm My sale person Ms. Dior Williams, was very helpful she treated me with respect and professionalism. My rating for her is 5 stars. The service department was also good at getting my vehicle ready. Overall a very pleasant experience. More
by PSBRID
November 29, 2022
The dealership was beautiful but the people make it an amazing place to purchase a vehicle. I wasn't planning to purchase a vehcile, but ended up buying two! Highly recommend the dealership amazing place to purchase a vehicle. I wasn't planning to purchase a vehcile, but ended up buying two! Highly recommend the dealership More
by Elizabeth Taylor
Employees Worked With
Lacy and Tony, Jeromy Jones
November 29, 2022
going to the dealership was an amazing experience. The people were friendly, especially Oscar Johnson. The service went by fast, and I was happy with how my car looked after. The people were friendly, especially Oscar Johnson. The service went by fast, and I was happy with how my car looked after. More
by Wayne Anderson
Employees Worked With
November 28, 2022
Great customer service and Czech was very helpful. I was able to purchase my first car with no problems! Highly recommend using them I was able to purchase my first car with no problems! Highly recommend using them More
by alexandriacarter3
Employees Worked With
Czech Mills, Czech Mills
November 28, 2022
Absolutely great service from Jamar Byars did a great job! I would definitely recommend 10/10. Easiest dealership to work with compared to other Toyota’s. job! I would definitely recommend 10/10. Easiest dealership to work with compared to other Toyota’s. More
by Juan.308
Employees Worked With
November 28, 2022
Neil Williams was very knowledgeable, patient and kind. We met him over a month ago as we searched for the best car. He remained in contact with us every step of the way. We met him over a month ago as we searched for the best car. He remained in contact with us every step of the way. More
by Cheryl
Employees Worked With
November 27, 2022
Jermaine Hill sold me a nice truck for a very fair price. I don’t deal with pushy salesmen, Mr Hill was definitely not that. He explained everything to me and helped me get what I needed for a price I could I don’t deal with pushy salesmen, Mr Hill was definitely not that. He explained everything to me and helped me get what I needed for a price I could afford. More
by lburton1227
Employees Worked With
Jeremaine Hill
