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Jim Ellis Toyota of McDonough
McDonough, GA
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,665 reviews
October 11, 2022
Lo mejor y bueno servicio los recomiendo y te ayuda a toda persona en todo toda persona en todo More
by jeantorrescaraballo
Verified Customer
October 11, 2022
The customer service and friendliness of overall staff is a high A. I am very happy with my car. Thankyou Toyota Staff a high A. I am very happy with my car. Thankyou Toyota Staff More
by lguevara271
October 10, 2022
David Washington was fantastic at directing me to a nice affordable Volkswagen Jetta sedan he was always looking to get me into the best car possible for me. affordable Volkswagen Jetta sedan he was always looking to get me into the best car possible for me. More
by Reese.mcmichen10
October 10, 2022
Excellent sales representative. Always felt that I was in trusted hands from the beginning to the end of my transaction. People person. thank you Javon Harris for doing my connected Always felt that I was in trusted hands from the beginning to the end of my transaction. People person. thank you Javon Harris for doing my connected services. More
by Collinsnickesha1980
October 10, 2022
David Washington was very knowledgeable and helpful to my son, who was buying his first car. son, who was buying his first car. More
by Dmac
Employees Worked With
October 08, 2022
Thank you Neil for answering all my questions with honesty. I am so happy with the car I purchased. You can be assured that I will certainly recommend your services to all my friends and family. Than honesty. I am so happy with the car I purchased. You can be assured that I will certainly recommend your services to all my friends and family. Thank you for a great experience. More
by Pinnockk
Employees Worked With
October 08, 2022
Good overall experience. I got my Corolla Cross and I am happy with my purchase. I got my Corolla Cross and I am happy with my purchase. More
by AHUEGIN
October 08, 2022
Awesome dealership, i worked with Ahmad Ali. i wasn’t able to get the car I wanted however I love the car I have. They were able to help lower my APR but half of the things they said would be abl i wasn’t able to get the car I wanted however I love the car I have. They were able to help lower my APR but half of the things they said would be able to be fixed on the car due to previous owner wasn’t able to be fixed and I found out AFTER purchasing the car. I went to get it detailed, there are still stains on the seats and in the back but the roof of the car is perfect. More
by Shia
October 07, 2022
A bit of a wait but the work was good and the car came back clean. Very nice waiting lobby with a cafe. Advisor was nice and Knowledgeable and gave me exactly the service I asked for. 2nd time here and I back clean. Very nice waiting lobby with a cafe. Advisor was nice and Knowledgeable and gave me exactly the service I asked for. 2nd time here and I was able to book my service appointment for next day. More
by Nicole H.
Employees Worked With
