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Jim Ellis Toyota of McDonough
McDonough, GA
8,871 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,871 reviews
September 08, 2022
Inquired about upgrading my vehicle today! Ultimately decided to wait! David Washington helped me from beginning to end! Spectacular customer service…patient…and very informative and knowledge Ultimately decided to wait! David Washington helped me from beginning to end! Spectacular customer service…patient…and very informative and knowledgeable about the cars and questions I had about financing! More
by Laken McGee
Employees Worked With
September 08, 2022
I have bought 4 new cars from this dealership since 2017. The dealership is friendly with a good maintenance staff but the reason I buy from them is because of my salesman-Leon. I don’t go to any other deale The dealership is friendly with a good maintenance staff but the reason I buy from them is because of my salesman-Leon. I don’t go to any other dealership. I just go see Leon. More
by Nightshade
Employees Worked With
September 07, 2022
Leon was outstanding and I appreciate him for helping me purchase my new Corolla! He’s the best, thank you Mallory and Ali as well. purchase my new Corolla! He’s the best, thank you Mallory and Ali as well. More
by Willienelson987
September 07, 2022
I had a wonderful service experience when I walked into Jim Ellis Toyota on Thursday 9/2 and purchase my new 2023 Toyota Camry Mr. Leon was very informative and shared every detail of what I needed to mak Jim Ellis Toyota on Thursday 9/2 and purchase my new 2023 Toyota Camry Mr. Leon was very informative and shared every detail of what I needed to make my best business decision on buying a new vehicle. More
by Shy
Employees Worked With
September 06, 2022
Even though I bought my Camry here, I get the best customer service from the employees. They always make sure my needs are met and am happy with the work that’s done on it. We have become family. customer service from the employees. They always make sure my needs are met and am happy with the work that’s done on it. We have become family. More
by SSDRK5
Verified CustomerEmployees Worked With
September 06, 2022
The servers was very good I will keep coming back for more great opportunities 👍 🙌 👏 👌 is more great opportunities 👍 🙌 👏 👌 is More
by Nallsc
September 06, 2022
Dylan is a very good help and David Washington is good service also.I had a great experience at Jim Ellis Toyota service also.I had a great experience at Jim Ellis Toyota More
by Linhtucker
Employees Worked With
September 06, 2022
Good dealership, but some of the service advisors are lazy.I sat for 2 hours and my vehicle had been ready. lazy.I sat for 2 hours and my vehicle had been ready. More
by JONATHANHEARD427
Employees Worked With
September 06, 2022
I have always had my van fixed here and was satisfied. The last time I was disappointed because I thought they always inspected the automobile and washed it. I left needing windshield wipers front and bac The last time I was disappointed because I thought they always inspected the automobile and washed it. I left needing windshield wipers front and back and an uncleaned car. I’m thinking it’s lack of employees. I hope so. It’s nice to know the car was inspected thoroughly as it makes me feel safe. More
by REACAPPUCCINO
Employees Worked With
Lenny ?
September 06, 2022
Good people with great service. Always helpful and courteous every time I come for service. Always helpful and courteous every time I come for service. More
by NOLESFAN1
