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Jim Ellis Toyota of McDonough
McDonough, GA
8,852 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,852 reviews
August 19, 2022
Kenny, the Service Tech was very patient; very professional; worked with me to get a rental . Reid was also helpful. professional; worked with me to get a rental . Reid was also helpful. More
by LGRIFFIN2020
Verified Customer
August 19, 2022
The dealership is clean and presentable. The people are friendly and courteous. For the most part, my car has been serviced on time and the jobs have been to my satisfaction. Hopefully, I co The people are friendly and courteous. For the most part, my car has been serviced on time and the jobs have been to my satisfaction. Hopefully, I continue to have good experiences. More
by Sherronjohnson1980
August 18, 2022
The Toyota service center is awesome. My serviceman Kenny was courteous, prompt, and took care of my oil change in less than an hour. And washed my car too! Thank you Kenny! My serviceman Kenny was courteous, prompt, and took care of my oil change in less than an hour. And washed my car too! Thank you Kenny! More
by dalondastahl
Employees Worked With
Kenny
August 18, 2022
All of the work was great except for cleaning inside of truck. Not done.The outside awesome. truck. Not done.The outside awesome. More
by RobinJohnson 1316
Employees Worked With
August 18, 2022
It would have been 5 stars except that they did not have all 3 tires when I went there in the morning. Raymond was able to get the tire in the afternoon and so I went back and had it installed the same day. all 3 tires when I went there in the morning. Raymond was able to get the tire in the afternoon and so I went back and had it installed the same day. So it wasn't too bad. More
by Emaciorowski
Employees Worked With
August 18, 2022
Excellent service. Trustworthy and fair I will never take my car anywhere else in the future Trustworthy and fair I will never take my car anywhere else in the future More
by mberry777
August 18, 2022
Mallory was very helpful while purchasing our new 4Runner. Highly recommend her and her team 4Runner. Highly recommend her and her team More
by bradberry104
Employees Worked With
August 18, 2022
Jim Ellis was the best,my experience was fantastic ,am greatful and happy,thank you very much greatful and happy,thank you very much More
by lilianohola
August 18, 2022
They doing a good job . Raymond gave me great customer service I really appreciate it ! Raymond gave me great customer service I really appreciate it ! More
by COLINRACHELLE
Employees Worked With
August 18, 2022
Good service also great people clean facility. You also get to watch your Vehicle get service. My type of place. You also get to watch your Vehicle get service. My type of place. More
by Rickley
Employees Worked With
