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Jim Ellis Toyota of McDonough
McDonough, GA
8,862 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,862 reviews
Verified Customer
August 13, 2022
Tire service is poorly completed. Balancing is suboptimal! And I have to get it done at a different shop to make my car driveable. Balancing is suboptimal! And I have to get it done at a different shop to make my car driveable. More
by tracyriendeau0
August 13, 2022
This was my second time visiting this dealership and it was great! i went in to trade my card and Hudson made the process very easy and was very helpful! was great! i went in to trade my card and Hudson made the process very easy and was very helpful! More
by Jasmine J
Employees Worked With
August 13, 2022
Not sure if they did the 15 point check. My tire light was still on My tire light was still on More
by Don Veum
Employees Worked With
August 13, 2022
Everyone is helpful and friendly. I love coming to this dealership. Kenny was nice and took care of the services needed. I love coming to this dealership. Kenny was nice and took care of the services needed. More
by Nicola R.
August 13, 2022
Only bad thing about this dealership is the wait . ..the wait time is way to long ..the wait time is way to long More
by IVORI_DAVIS
Employees Worked With
August 13, 2022
I arrived without an appointment and Leo and Oscar treated me very well, and everyone greeted me very well treated me very well, and everyone greeted me very well More
by Memiseaman
August 13, 2022
Neil Williams was GREAT! !! Very patient, understanding, and was willing to actually listen to me and what I was looking for. Thanks a lot Neil, happy I choose you 🥳 !! Very patient, understanding, and was willing to actually listen to me and what I was looking for. Thanks a lot Neil, happy I choose you 🥳 More
by Blaire
August 13, 2022
This was the 3rd purchase from Jim Ellis, In all the Jimmy Alice dealerships that I've been to you always treated with respect , dignityTreated like one of the familyRecommend a Dealership to anybody Jimmy Alice dealerships that I've been to you always treated with respect , dignityTreated like one of the familyRecommend a Dealership to anybody More
by Daniel_stupin
Employees Worked With
Malcolm Redd
