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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,862 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,862 reviews

August 13, 2022

Kind courteous and very professional. The facility was very well kept. The cafe is an awesome touch. More

by LSpeer0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Lspeer0! We look forward to your next visit! Take care!

August 12, 2022

They are excellent , they were on time , I didn’t have to wait for long More

by BUSINESSMAIL214F
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Businessmail214f! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 12, 2022

I was returning my lease and, I feel 1 1/2 hours to do so, is FAR too long. I called, made an appointment and still got the impression, from each person, they ha no idea what they were doing. UGH NEV More

by BURCH319
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NAMES
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 12, 2022

Service adviser very knowledgeable. Waiting area relaxing and very clean. My wait time wasn't that long.. Service Adviser kept me informed on what was being done. More

by DWCOOPER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Dwcooper0, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

August 12, 2022

Always great service, timely manner, they check all under the hood & under the car. no complaints whatsoever! More

by fareedaaab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 12, 2022

I have all my cars service here for years, and will continue to do so. More

by BOON.LINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Boon.linda! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 12, 2022

I just bought a rav 5 there and the people who works there helped me to find the right car. More

by natalia_smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray, Czech Mills
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Natalia_smith! Please let us know if there is ever anything else we can do for you! Safe travels!

August 12, 2022

The Customer service was great. Everyone was friendly. Location was clean and service was fast. More

by coreybertrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Coreybertrand! Thanks again for your business! Take care!

August 12, 2022

Service is always great and fast. I am always aware of any service or maintenance issues with my vehicle. More

by TAMJ_11698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

August 12, 2022

My advisor Kaitlyn , was nice and informative on my visit. Everything was explained and done well. More

by Jesselmoreland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KAITLYN KERCE
Aug 16, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jesselmoreland! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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