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Jim Ellis Toyota of McDonough
McDonough, GA
8,862 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,862 reviews
August 11, 2022
Thank you all for a good job. I’ll be back for my oil change. I’ll be back for my oil change. More
by jennifer15
Verified CustomerEmployees Worked With
August 11, 2022
Great customer service from Leon and Mr. Payne. Great place to buy a car from! Payne. Great place to buy a car from! More
by rulestarlah
August 10, 2022
The salesman was helpful and answered all my questions. If he didn’t know, he found out for me. Very respectful. If he didn’t know, he found out for me. Very respectful. More
by KBARD2
August 10, 2022
Your service personnel are the best, thanks for all they do. Good job taking care of my Toy. do. Good job taking care of my Toy. More
by Tomcoop56
August 10, 2022
The service was fine. All you did was rotate the tires and change the oil, I think, as we only had a little over 1000 miles on the vehicle. All you did was rotate the tires and change the oil, I think, as we only had a little over 1000 miles on the vehicle. More
by JBECK4
Employees Worked With
I worked with a female and she was great. I am not sure of her name.
August 10, 2022
So Happy Mallory helped me find the perfect toyota tundra, thanks Mallory for your help. tundra, thanks Mallory for your help. More
by Rightside2019
Employees Worked With
August 10, 2022
Negotiations were quick and fair and got straight to the point and was a fair value for everybody point and was a fair value for everybody More
by DARASEAMANS
August 09, 2022
Normally they do a good job but this time I went for a tire rotation and they left 6 lug nuts loose. One even fell off in my hand when I touched it. They also stripped one lug nut and we can’t get it off tire rotation and they left 6 lug nuts loose. One even fell off in my hand when I touched it. They also stripped one lug nut and we can’t get it off or on. We even suspect that they didn’t rotate all the tires. Not happy at all. More
by Toyotampd
Employees Worked With
Victoria
August 09, 2022
Politeness. Very well informed. Prompt service. Great atmosphere. Notifications of service needed. Follow up after service performance. Very well informed. Prompt service. Great atmosphere. Notifications of service needed. Follow up after service performance. More
by slb612005
Employees Worked With
August 09, 2022
They are courteous but when I took my car in for the recall they also washed my car and I left the dealership with 2 extra scratches recall they also washed my car and I left the dealership with 2 extra scratches More
by Piercedonna69
Employees Worked With
