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Jim Ellis Toyota of McDonough
McDonough, GA
8,862 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,862 reviews
August 09, 2022
The service on the car was good. The service in front of the house (cashiers) is wrong. They make things confusing and can’t take responsibility for the mistakes and confusion. Cover The service in front of the house (cashiers) is wrong. They make things confusing and can’t take responsibility for the mistakes and confusion. Covering for other employees that create chaos is not good policy and it don’t help employees grow. More
by Phyllis
Verified Customer
August 09, 2022
Erroll McKnight was AMAZING! ! He was super helpful and friendly and made sure that he kept me updated on what cars they had on the lot! I definitely recommend using Erroll and Ji ! He was super helpful and friendly and made sure that he kept me updated on what cars they had on the lot! I definitely recommend using Erroll and Jim Ellis Toyota! More
by gabbyloulou98
August 09, 2022
Excellent service. Great customer service and support. I have used this location to maintain my vehicle for over 5 years and I’m very satisfied, Great customer service and support. I have used this location to maintain my vehicle for over 5 years and I’m very satisfied, More
by MIKALUNDERWOOD79
Employees Worked With
August 09, 2022
Thanks for the five star service by experienced Toyota Manager’s for Mr.McKnight and Mr.Poole. I am greatfull for their knowledge and the teams outstanding commitment to providing a five star service in t Manager’s for Mr.McKnight and Mr.Poole. I am greatfull for their knowledge and the teams outstanding commitment to providing a five star service in the month of August 2022. More
by Davidaugustineil
August 09, 2022
Done in timely manner and was called when my car was ready. Good deal. Thanks ready. Good deal. Thanks More
by ANYWHOMEYOU
Employees Worked With
August 08, 2022
My guy Leon is the man got me right with my car and everything thanks again everything thanks again More
by Brucekeon
Employees Worked With
August 08, 2022
