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Jim Ellis Toyota of McDonough
McDonough, GA
8,862 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,862 reviews
Verified Customer
August 07, 2022
I brought my teenage daughter’s car in for service and they did a “thorough” car check. I have been dealing with this company for years because of trust established with this company. However the very nex they did a “thorough” car check. I have been dealing with this company for years because of trust established with this company. However the very next day my daughter’s car had battery trouble and the battery was supposedly checked by the crew at Toyota. I took the car to another mechanic shop and the battery was dead as a door knob. This crew at this Toyota put my daughter in danger by not properly doing their job. It’s giving BOZO! More
by Jeromorrison371
Employees Worked With
August 07, 2022
The Service Department is just that. ..an efficient and friendly Department of Jim Ellis Toyota of McDonough. I keep going back for my car to be serviced there because it is a pleasure ..an efficient and friendly Department of Jim Ellis Toyota of McDonough. I keep going back for my car to be serviced there because it is a pleasure for me. Thank you again Toyota Service Department.. More
by CAROL.SAMS30143
Employees Worked With
August 07, 2022
Good customer service friendly . my service was fast and well communicated with service agents. Great job team my service was fast and well communicated with service agents. Great job team More
by g48aby55
August 07, 2022
I brought my car for an oil change. . They notified me there was a recall and got me in-and-out the same day.. He also told me just to rotate my tires because my oil It's still good inst . They notified me there was a recall and got me in-and-out the same day.. He also told me just to rotate my tires because my oil It's still good instead of just making the extra couple books and I appreciate that More
by jpworkmail1
Employees Worked With
August 07, 2022
I was able to get my oil change quickly! They also let me know about my battery and filters. They also let me know about my battery and filters. More
by jennyrayga
August 07, 2022
I was over charged for services. In my attempt to correct. 3 times ignored . So not right. My vehicle was not washed. I was given conflicting excuses. I usually request Reid. But I In my attempt to correct. 3 times ignored . So not right. My vehicle was not washed. I was given conflicting excuses. I usually request Reid. But I decided to come because an got cancelled. I had time to wait. I wish I had not come and be treated so very disrespectful. More
by skillman.bonita
Employees Worked With
Patricia Silverstein and The manager
August 06, 2022
Jim Ellis is in my opinion the best dealership to buy from. Very honest and open about everything. from. Very honest and open about everything. More
by NMARTIN559
Employees Worked With
Other Employees :
David Ray
August 06, 2022
I didn’t have any issues. It was a seamless process and they did what they said they would do. It was a seamless process and they did what they said they would do. More
by jtwilliams1725
August 06, 2022
Very prompt and fixed our issue with squeaky brakes very quickly. Thank you very much! quickly. Thank you very much! More
by nona.ekman
Employees Worked With
