Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,862 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,862 reviews
August 06, 2022
Oil change and recall done on my 2020 highlander! Very courteous and friendly people! Love my Toyota dealership!! Very courteous and friendly people! Love my Toyota dealership!! More
by kaybird1955
Verified CustomerEmployees Worked With
August 06, 2022
The customer service was excellent, staff were very nice, free coffee was provided while waiting. We were served by Katie, she was really nice. I haven’t visited an organized Toyota dealership like this free coffee was provided while waiting. We were served by Katie, she was really nice. I haven’t visited an organized Toyota dealership like this before. Can’t hesitate to recommend it to anyone who is longing for the best experience. More
by Barongosophie
Employees Worked With
Katie
August 06, 2022
Greatest service department going! !! The advisors are very knowledgeable and have a great idea of what they are doing and they all do it very very well!! !! The advisors are very knowledgeable and have a great idea of what they are doing and they all do it very very well!! More
by BILLWITHAM
August 06, 2022
Always excellent service with Reid. I feel confident having him oversee the care of my car. I feel confident having him oversee the care of my car. More
by ANEVIN2005
Employees Worked With
August 06, 2022
They did an excellent job fitting my car into their schedule and handled everything with a cheerful attitude schedule and handled everything with a cheerful attitude More
by tybeebeachbombs
Employees Worked With
August 06, 2022
Great coffee bar! Professional staff. The waiting area was user friendly for those who have work to do. Professional staff. The waiting area was user friendly for those who have work to do. More
by Dbstrobel73
Employees Worked With
August 05, 2022
Great staff on sales floor and in automotive. Can always count on John in service beside payroll window and Leon Poole in sales. He worked with me to get exactly what I wanted. I. Love my truck! Can always count on John in service beside payroll window and Leon Poole in sales. He worked with me to get exactly what I wanted. I. Love my truck! More
by cococat74
Employees Worked With
