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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,862 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,862 reviews

August 06, 2022

Oil change and recall done on my 2020 highlander! Very courteous and friendly people! Love my Toyota dealership!! More

by kaybird1955
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Kaybird1955, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2022

Very accommodating and courteous to the customer. Provided a snack and water while I waited. More

by MARLON.BROWN875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Marlon.brown875! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 06, 2022

The customer service was excellent, staff were very nice, free coffee was provided while waiting. We were served by Katie, she was really nice. I haven’t visited an organized Toyota dealership like this More

by Barongosophie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Barongosophie, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 06, 2022

Great service. Very helpful with questions very concerned about my questions. David the manager took time to talk to me More

by CJGOODE45
Customer Service
Recommend Dealer
Yes
Employees Worked With
I think kennie
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Cjgoode45! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 06, 2022

Greatest service department going! !! The advisors are very knowledgeable and have a great idea of what they are doing and they all do it very very well!! More

by BILLWITHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Billwitham! Thanks again for your business! Take care!

August 06, 2022

Always excellent service with Reid. I feel confident having him oversee the care of my car. More

by ANEVIN2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Anevin2005, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

August 06, 2022

They did an excellent job fitting my car into their schedule and handled everything with a cheerful attitude More

by tybeebeachbombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tybeebeachbombs! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 06, 2022

Great coffee bar! Professional staff. The waiting area was user friendly for those who have work to do. More

by Dbstrobel73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dbstrobel73! Thanks again for your business! Take care!

August 06, 2022

The employees are polite and helpful. Great and professional service. They have a clean waiting area. More

by PWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Pws, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

August 05, 2022

Great staff on sales floor and in automotive. Can always count on John in service beside payroll window and Leon Poole in sales. He worked with me to get exactly what I wanted. I. Love my truck! More

by cococat74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jim Ellis Toyota of McDonough responded

Cococat74, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

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