Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,867 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,867 reviews
July 29, 2022
One word Amazing! They are always friendly and helpful. I only trust them with my car. They are always friendly and helpful. I only trust them with my car. More
by SSWLSTON19
Verified Customer
July 29, 2022
Top notch service department. Two excellent service advisors; Reid and Oscar. Needs area for only oil changes. Two excellent service advisors; Reid and Oscar. Needs area for only oil changes. More
by P.FEARS
Employees Worked With
July 29, 2022
Great organization and people. Service workers very courteous. Very clean and well ran facility. Thumbs up! Service workers very courteous. Very clean and well ran facility. Thumbs up! More
by Krismr18
Employees Worked With
July 29, 2022
Reid was a nice and to the point. I got my car in and out pretty quick and although there was a pretty hefty bill at the end, I’m glad my car is fixed now I got my car in and out pretty quick and although there was a pretty hefty bill at the end, I’m glad my car is fixed now More
by joseancohn
Employees Worked With
July 29, 2022
Service was great. Worked on left rear door panel with no charge. Katie kept me informed throughout the process. I am very pleased and will be back. Worked on left rear door panel with no charge. Katie kept me informed throughout the process. I am very pleased and will be back. More
by Lbair
Employees Worked With
Katie
July 29, 2022
Service is always excellent and my representative is very knowledgeable about his job and the service my automobile needs. knowledgeable about his job and the service my automobile needs. More
by Nallsc
Employees Worked With
July 29, 2022
Michael Green is very professional and helpful. He is a great listener and he does everything he can to support and solve your issues. I really like doing business with him! He is a great listener and he does everything he can to support and solve your issues. I really like doing business with him! More
by lavydee
July 28, 2022
The employees were very courteous and the kids play area was great for the kids that I had with me. The only thing that could be improved on in the wait time. was great for the kids that I had with me. The only thing that could be improved on in the wait time. More
by shirleyfowler77
Employees Worked With
