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Jim Ellis Toyota of McDonough
McDonough, GA
8,862 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,862 reviews
July 16, 2022
Great service wait too long my appointment was at 2pm and I left at 430pm and I left at 430pm More
by SHEILAJOHNSON63
Verified CustomerEmployees Worked With
July 16, 2022
Dealership takes on too much cars for service turn around. I had an appointment for 8:30 a.m. just for tire rotation. Didn’t get finish until 10:45 around. I had an appointment for 8:30 a.m. just for tire rotation. Didn’t get finish until 10:45 More
by munchy340
Employees Worked With
July 16, 2022
Excellent engagement and courtesy from entire staff. Very accommodating. I felt very conformable and confident that I was receiving only the services needed. No scams. Very accommodating. I felt very conformable and confident that I was receiving only the services needed. No scams. More
by sabrinascott.wotp
Employees Worked With
July 16, 2022
Everyone here really went above and beyond for me when I took my car in! took my car in! More
by mrshbrown85
July 15, 2022
I had not been to this service center for years because of my disappointment with the service years ago. I was very pleased with the service upon my return visit! of my disappointment with the service years ago. I was very pleased with the service upon my return visit! More
by Sharone00
Employees Worked With
Kaitlyn Kerce
July 15, 2022
Toyota Dealership is the best. The staff was professional, knowledgeable, friendly, and displayed excellent Customer Service Skills. I was very pleased with the service that I r The staff was professional, knowledgeable, friendly, and displayed excellent Customer Service Skills. I was very pleased with the service that I received. More
by BRAD4377
Employees Worked With
I'm not sure who service the car but, Katie was the one that I dealt with.
July 15, 2022
It was a pleasant experience, very helpful personnel. Wait time was minimal. Would recommend the service to other Toyota owners. Wait time was minimal. Would recommend the service to other Toyota owners. More
by karenlynnmc56
Employees Worked With
July 15, 2022
Great service this service department makes you feel valued. I love coming to this location. Great overall from checking to back end. valued. I love coming to this location. Great overall from checking to back end. More
by tomolithelwell
Employees Worked With
July 15, 2022
Service center provides good service. The waiting area is very comfortable. Keep communication open with the customers in professional manner. The waiting area is very comfortable. Keep communication open with the customers in professional manner. More
by hcox27
