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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,815 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,815 reviews

June 03, 2022

In and out in less than an hour. Reid is always helpful and full of good cheer!! More

by WINICOX
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Winicox! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

June 03, 2022

Informative, timely, courteous, cost efficient, they offered ride to another location if I wanted to wait else where More

by T_SHAW1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, T_shaw1127! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

June 03, 2022

Great people bought a car from there and it was just all around a great experience More

by christopherbayne13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Christopherbayne13! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

June 02, 2022

Very great customer service. I definitely trust them with all of my service needs. Thank you! More

by angel_young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Jim Ellis Toyota of McDonough responded

Angel_young, thank you for your kind words and congratulations on your new vehicle! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 02, 2022

I’m always treated like a VIP, I’m in/out when I’m on a schedule appointment More

by mims8541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Poole
Jun 04, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 02, 2022

Every one was so very nice . . when I needed services again I will come back to you all.. More

by ANDRELL_JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Andrell_johnson! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 02, 2022

Hudson did a great job selling me a car. He really knows his stuff but is not too pushy. It was a good experience! More

by LALACARRAI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Lalacarrai! Thanks again for the positive feedback, and we hope that you have a great day!

June 02, 2022

Gracias Luis y Carlos un excelente servicio gracias toyota me ciento contento de tratar con ellos More

by Lopezcarias1995@
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Jim Ellis Toyota of McDonough responded

Lopezcarias1995@, thank you for your kind words and congratulations on your new vehicle! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 02, 2022

Raymond Persaud was very helpful and offered sensible recommendations. Very pleased with the service with service and efficiency. More

by JOYCELYN.STRINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

June 02, 2022

Scheduling my appointment was simple, and I was out in less than an hour. Waiting area was clean and had plenty of beverages available. More

by sestep1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Jun 04, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Sestep1! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

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