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Jim Ellis Toyota of McDonough
McDonough, GA
8,655 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,655 reviews
May 02, 2022
Scheduling was easy. The service advisor was courteous and very helpful. The service was completed much faster then expected. The service advisor was courteous and very helpful. The service was completed much faster then expected. More
by msrobbins68
Verified CustomerEmployees Worked With
Kenny Brewton
April 30, 2022
Malcolm was super helpful. He was very flexible with me in getting me to a price i wanted and was able to get the car i really wanted. On top of that everyone was super nice he He was very flexible with me in getting me to a price i wanted and was able to get the car i really wanted. On top of that everyone was super nice here! Thanks again Malcolm and Jim Ellis Toyota of McDonough! More
by amabama13
April 30, 2022
From beginning to end, the experience of the purchase of our Highlander felt very good, very positive and a dream come true. I always wanted to have a Toyota automobile and thanks to Brian, by doing everyt our Highlander felt very good, very positive and a dream come true. I always wanted to have a Toyota automobile and thanks to Brian, by doing everything he could to make the purchase happened… awesome car dealership. More
by lplangton
April 29, 2022
It was a good experience. I would for sure recommend my family and friends to go there. I would for sure recommend my family and friends to go there. More
by Naaz
April 29, 2022
Love this location. Awesome service staff. Especially Mr. Kenny ! Very attentive and keeps me up to date on things that are being done, things that need to be done, and Awesome service staff. Especially Mr. Kenny ! Very attentive and keeps me up to date on things that are being done, things that need to be done, and always has an accurate time frame!! More
by CHELSEY_HARDEMAN_10
April 28, 2022
Had to take my vehicle back to the dealership because the repair created additional problems immediately after I picked it up. Was charged again for the same repair which was not the problem I brought it in repair created additional problems immediately after I picked it up. Was charged again for the same repair which was not the problem I brought it in for. This service was recommended. Will never take my vehicle back to this dealership. More
by kencurrie
Employees Worked With
Cecelia
April 28, 2022
Brian Ogoo was very nice and concise in our relationship. It was worth dealing with Jim Ellis Toyota company. We’ll definitely do more business in the future. It was worth dealing with Jim Ellis Toyota company. We’ll definitely do more business in the future. More
by phatgoldilaw1
Employees Worked With
April 28, 2022
Great service! Out in less than an hour just as promised. Would definitely recommend them. Good service departments are hard to find but this a a great experienc Out in less than an hour just as promised. Would definitely recommend them. Good service departments are hard to find but this a a great experience. More
by dea.mc04
Employees Worked With
Kaitlyn Kerce
