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Jim Ellis Toyota of McDonough
McDonough, GA
8,817 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,817 reviews
May 12, 2022
Great experience,the employees friendly and professional! They answer my question Appreciate so much!Thank you. Doris Rainwater . They answer my question Appreciate so much!Thank you. Doris Rainwater . More
by Doris.49Rainwater
Verified CustomerEmployees Worked With
May 12, 2022
The experience was great, my wife and I got in and out fairly quickly with the car we can to get. Great selection of Certified Pre-Owned in Great Condition! fairly quickly with the car we can to get. Great selection of Certified Pre-Owned in Great Condition! More
by shariffadrian
May 12, 2022
I have been a customer of Toyota of McDonough since 2012 and ever since they were bought out by Jim Ellis the Service Dept has been horrible. The last two times I have sch an oil change it has taken 3 hou and ever since they were bought out by Jim Ellis the Service Dept has been horrible. The last two times I have sch an oil change it has taken 3 hours which is unacceptable. I will not sch any other services at this dealership More
by WSECHOLS2004
Employees Worked With
Kaitlyn Kearce
May 12, 2022
Customer service was excellent. Very timely. Only problem was the wait, was promiseYe the car at 10.30 and got it after 11am. Very timely. Only problem was the wait, was promiseYe the car at 10.30 and got it after 11am. More
by JJ24PR
Employees Worked With
May 12, 2022
David made my experience quick and easy. His customer service was impeccable. He’s so down to earth he made me feel so comfortable. Thanks David!!! His customer service was impeccable. He’s so down to earth he made me feel so comfortable. Thanks David!!! More
by kthomas0305
May 11, 2022
Thank you for helping me with my new Toyota Camry 2022. Thank you David for your professional service. Thank you David for your professional service. More
by angel_young
Employees Worked With
May 11, 2022
Good experience on this visit. I was pleased the timing was average. I come in with my CrossTour-Honda, not my Rav 4 this time, Thank You Toyota I was pleased the timing was average. I come in with my CrossTour-Honda, not my Rav 4 this time, Thank You Toyota More
by SMITHJOSEPHINA
May 11, 2022
Thank you to Oscar and the other service technicians for taking care of my automotive needs. I highly recommend this dealership taking care of my automotive needs. I highly recommend this dealership More
by ROZMONDS
