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Jim Ellis Toyota of McDonough
McDonough, GA
8,818 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,818 reviews
Verified Customer
May 11, 2022
I’m a recent college graduate only 2 pay periods into my new job. I called and spoke to Rose at 1pm and was pulling up to my home in a brand new car before 8pm. This was the SMOOTHEST car buying experience new job. I called and spoke to Rose at 1pm and was pulling up to my home in a brand new car before 8pm. This was the SMOOTHEST car buying experience ever. When I got there, I only had to sign my paperwork and provide my down payment. The entire process was handled while I was at work. Super thankful!!! Thanks Rose and Randy! More
by Jasia
Employees Worked With
May 11, 2022
Great ,no pressure,Susan was awesome sale person everting went well wife and I were impressed with the service went well wife and I were impressed with the service More
by dwwaldrop
May 10, 2022
The service was good I had to leave my vehicle there for about 2 days my vehicle was supposed to be ready after two days when I got there I had to wait about hour and 10 minutes to receive my vehicle. about 2 days my vehicle was supposed to be ready after two days when I got there I had to wait about hour and 10 minutes to receive my vehicle. More
by STANDTALL50
May 10, 2022
Cool, calmly, helpful and a warm atmosphere just to set back and wait for my vehicle. I enjoyed the treats Haha and watching other wait and didn’t feel stressful back and wait for my vehicle. I enjoyed the treats Haha and watching other wait and didn’t feel stressful More
by RAYNERANNETTE10
Employees Worked With
Celica
May 10, 2022
Schedule your appointment. Show up and wait, and wait, and wait some more. A scheduled appointment for a tire rotation shouldn’t take two hours. When they were done I was infor Show up and wait, and wait, and wait some more. A scheduled appointment for a tire rotation shouldn’t take two hours. When they were done I was informed that they had damaged one of my wheels. Vehicle will not being going back to Jim Ellis for any future service work. More
by JOSHSCHRECK
Employees Worked With
Service dept
May 10, 2022
Great service! Car was done within an hour of being there. They have a coffee stand and a server to prepare the coffee for you Car was done within an hour of being there. They have a coffee stand and a server to prepare the coffee for you More
by victor.carambot
Employees Worked With
Victoria
May 10, 2022
Schedule appointment was easy and intuitive Oscar Johnson was professional most competent and caring kept me informed was professional most competent and caring kept me informed More
by NORMAN_LABRECQUE
Employees Worked With
