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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,877 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,877 reviews

May 18, 2022

The vehicle was ready when promised. The vehicle was also washed as a courtesy. This was done with no appointment. More

by SMTSML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Kenneth Brewto
May 21, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Smtsml! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 18, 2022

I experienced expedient service. Also the service advisor was very knowledgeable and courteous service. Will continue to use this service department. More

by VERBRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Verbran! Thanks again for your business! Take care!

May 18, 2022

Advisors are always knowledgeable and courteous. I’ve been taking my vehicle to your service department since I purchased it. More

by dbkingskid30
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Dbkingskid30! Thanks again for your business! Take care!

May 18, 2022

My experience was great! The sales consultant I was working with was very knowledgeable and explained everything to me in detail. Everyone was very friendly and I felt like t More

by castroladii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Díaz
May 21, 2022 -

Jim Ellis Toyota of McDonough responded

Castroladii, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

May 18, 2022

The team reps that have assistance with the service department are always customer service professionals. And a added bonus is very friendly. More

by SANDRACOSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Sandracosten! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 18, 2022

Great experience, your team was professional, courteous, and willing to go the extra mile. I would not hesitate to positively recommend your business. More

by grecious7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecilia Thompson, 5 stars
May 21, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Grecious7! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 18, 2022

Great service. I have Ben pleased with the service department at Jim Ellis Toyota. They have been more than fair with me and my vehicle. More

by Dsmuchia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Jim Ellis Toyota of McDonough responded

Dsmuchia, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 18, 2022

My vehicle was brought in for a transmission repair. It took much longer than I was originally told. But once completed my vehicle so far runs great. Even though it hasn't been a month and I expected a More

by tyechrishall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia
May 19, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear,Tyechrishall! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 18, 2022

been there to do my recall on tacoma. they did it, and on time. the four star is just because the same week, my son has to buy a tacoma from this same dealership. the truck is good, but t More

by Dannykuttysam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caswell Walker
May 19, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Dannykuttysam! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 17, 2022

I had a wonderful experience with my recent service. My family and I have been doing business with this location for many years now and will be for many more years to come. Our service specialist Raymon More

by JJOHNSON6266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

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