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Jim Ellis Toyota of McDonough
McDonough, GA
8,877 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,877 reviews
May 17, 2022
On-time! Wonderful customer service representatives and took care of my family. I receive recommendations without any pressure! Wonderful customer service representatives and took care of my family. I receive recommendations without any pressure! More
by Ashley MURPHY
Verified Customer
May 17, 2022
It is a very pleasant Place to sit and wait for your vehicle to be serviced. They offer the best coffee and the people that work there make you feel important. vehicle to be serviced. They offer the best coffee and the people that work there make you feel important. More
by wpool917
Employees Worked With
May 17, 2022
I did not have a good experience and will not consider this dealership for future purchases. this dealership for future purchases. More
by mlthomason12
May 17, 2022
Act of Congress to get an appointment . The waiting area wasn’t very appealing. Service writer Reid was awesome The waiting area wasn’t very appealing. Service writer Reid was awesome More
by GADAWGZ
Employees Worked With
May 17, 2022
Cecilia was extremely pleasant and helpful. She has the best sense of humor and knows how to put you at ease. During my wait, she periodically updated me on the progress of my visit. I am impre She has the best sense of humor and knows how to put you at ease. During my wait, she periodically updated me on the progress of my visit. I am impressed by her personality and professionalism. More
by GODFREYAPET
Employees Worked With
cecilia,thompson
May 17, 2022
The ease of check-in and customer service was friendly and kept me posted on the status of my maintenance. Thank you for the coffee and water provided while waiting. and kept me posted on the status of my maintenance. Thank you for the coffee and water provided while waiting. More
by btree47
Employees Worked With
Patricia
May 17, 2022
I very satisfied with everything the service are good every times I have to go there something it’s always the same way that’s telling me there’s a good system in place keep up the good work guys. every times I have to go there something it’s always the same way that’s telling me there’s a good system in place keep up the good work guys. More
by JLAIME52
May 17, 2022
I love working with the whole team. I live my new RAV4. Thank you Leon Poole! I live my new RAV4. Thank you Leon Poole! More
by Nashonie
Employees Worked With
May 17, 2022
I am very pleased with my RAV4 and happy with my dealer Leon Poole! Thank you Leon Poole! Thank you More
by Nashonie
Employees Worked With
