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Jim Ellis Toyota of McDonough
McDonough, GA
8,877 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,877 reviews
May 17, 2022
Great service great deal. Service manager really took care of my vehicle needs. I highly recommend. Service manager really took care of my vehicle needs. I highly recommend. More
by Dsmuchia
Verified CustomerEmployees Worked With
May 17, 2022
Great members, great services. We have visited several times but every experience was amazing. for sure we will visit again. thanks team! We have visited several times but every experience was amazing. for sure we will visit again. thanks team! More
by AUTOPLANET
May 17, 2022
The dealership was clean and everyone was friendly. No one told me what to do when I first arrived. However, once I entered the facility I was welcomed by friendly faces and an amazing coffee bar. Kati No one told me what to do when I first arrived. However, once I entered the facility I was welcomed by friendly faces and an amazing coffee bar. Katie also went out of her way to ensure my visit was pleasant. I will certainly be back to this location for future services. More
by rachelzholloway
May 17, 2022
This dealership has always been courteous to me My maintenance service was prompt the waiting area was clean & comfortable. Thanks for a nice experience maintenance service was prompt the waiting area was clean & comfortable. Thanks for a nice experience More
by cryjones27
Employees Worked With
May 16, 2022
Very clean, nice shop. The service advisor was very helpful and polite. My car was taken back as soon as I arrived and the work was completed very quickly and well. Will de The service advisor was very helpful and polite. My car was taken back as soon as I arrived and the work was completed very quickly and well. Will definitely bring all of my Toyotas here. More
by Debdrake1
Employees Worked With
May 16, 2022
Well. .Everybody was very professional and friendly....A very good experience!...Highly recommended!... Thank you! :) .Everybody was very professional and friendly....A very good experience!...Highly recommended!... Thank you! :) More
by Symphont
Employees Worked With
Patricia and Katie
May 16, 2022
I was bringing my car for it regular service, and my car stall on me at the dealership, and Reid Millikan help me out so much. I did not know what I did to my car. Reid explained it to me. Then he explained stall on me at the dealership, and Reid Millikan help me out so much. I did not know what I did to my car. Reid explained it to me. Then he explained that it will a take a few hours longer then normal, because I need a new battery, he stated that they would have to get it from another dealership due to the fact the the McDonough car dealership did not have any in stock. Reid every hour telling me that the battery is on the way back to the shop so it will be about another hour and will be ready to go. He also informed me that my car need some new tire. I stated to Reid I will at the end of May I will get new tires. I just want to Thank Mr Reid Millikan on a good job. More
by Brobasti
Employees Worked With
May 16, 2022
Jim Ellis Toyota I'm McDonough was able to schedule me for same day service. Reid was awesome! for same day service. Reid was awesome! More
by MM.CRUMBLEY
Employees Worked With
