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Jim Ellis Toyota of McDonough
McDonough, GA
8,877 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,877 reviews
May 15, 2022
They did a great just taking exactly what I wanted into consideration and getting me the car. consideration and getting me the car. More
by Emileejannaj
Verified Customer
May 15, 2022
Leon was great! Made the buying so much fun and stress free! He was just fantastic! Made the buying so much fun and stress free! He was just fantastic! More
by Jenny
Employees Worked With
May 14, 2022
Reid always takes great care of my car and it’s always transparent and honest about what I need and should look out for in the future! Thanks for everything! transparent and honest about what I need and should look out for in the future! Thanks for everything! More
by Keyona M.
Employees Worked With
May 13, 2022
Neil Williams was the best he put me abs my husband in new cars and was such a great salesman. I would recommend him to everyone I knew he had great customer service and was very personable with making su new cars and was such a great salesman. I would recommend him to everyone I knew he had great customer service and was very personable with making sure he helped with everything you needed . Awesome salesman!!! More
by jasminehart96
Employees Worked With
May 13, 2022
The dealer Neil was very helpful and made sure that we were satisfied and understood everything before signing. were satisfied and understood everything before signing. More
by Youngjr12
Employees Worked With
May 13, 2022
The Jim Ellis Toyota of McDonough team, is just that: a team! Everyone there works together to make sure that customers receive a cohesive experience that is exceptional across the entire brand. From N team! Everyone there works together to make sure that customers receive a cohesive experience that is exceptional across the entire brand. From Neil Williams, to Lacy Rubin, to Will Payne, to Jeremy Jones, it’s been an uplifting journey that’s left me feeling empowered and proud of my ability to gift myself with the blessing of a brand new vehicle and the financial freedom that comes with those on-time payments being reported to credit bureaus! 😂🥳 It really has been stellar on top of stellar. And when I arrived, I was greeted by a location that boasted an impeccable level of cleanliness, and dealers who were all real and thoughtful. The financing they were able to give was EVEN BETTER THAN MY CREDIT UNION!! Thank you Neil Williams, Lacy Rubin, Will Payne and Jeremy Jones of Jim Ellis Toyota of McDonough! More
by Jasmyne-Nicole
May 13, 2022
The staff were very friendly and professional. The wait time was brief definitely would recommend to family and friends! The wait time was brief definitely would recommend to family and friends! More
by Jacquelinegriffin29.jg
Employees Worked With
May 13, 2022
Everyone was very friendly. Service did take longer than expected. They also sent me a text updated on the service. Service did take longer than expected. They also sent me a text updated on the service. More
by jaywill1934
Employees Worked With
May 12, 2022
David made my experience quick and easy. His customer service was impeccable. He’s so down to earth he made me feel so comfortable. Thanks David!!! His customer service was impeccable. He’s so down to earth he made me feel so comfortable. Thanks David!!! More
by kthomas0305
