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Jim Ellis Toyota of McDonough
McDonough, GA
8,852 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,852 reviews
May 10, 2022
Great service! Car was done within an hour of being there. They have a coffee stand and a server to prepare the coffee for you Car was done within an hour of being there. They have a coffee stand and a server to prepare the coffee for you More
by victor.carambot
Verified CustomerEmployees Worked With
Victoria
May 10, 2022
Schedule your appointment. Show up and wait, and wait, and wait some more. A scheduled appointment for a tire rotation shouldn’t take two hours. When they were done I was infor Show up and wait, and wait, and wait some more. A scheduled appointment for a tire rotation shouldn’t take two hours. When they were done I was informed that they had damaged one of my wheels. Vehicle will not being going back to Jim Ellis for any future service work. More
by JOSHSCHRECK
Employees Worked With
Service dept
May 10, 2022
Cool, calmly, helpful and a warm atmosphere just to set back and wait for my vehicle. I enjoyed the treats Haha and watching other wait and didn’t feel stressful back and wait for my vehicle. I enjoyed the treats Haha and watching other wait and didn’t feel stressful More
by RAYNERANNETTE10
Employees Worked With
Celica
May 10, 2022
Amazing experience buying my first car as an American non-immigrant worker. Brian and Michael helped get me the best car of my dreams at excellent rate and also send me a courtesy Lift to pick me up from non-immigrant worker. Brian and Michael helped get me the best car of my dreams at excellent rate and also send me a courtesy Lift to pick me up from the airport. 1000 stars More
by danielvazmsa
May 10, 2022
The service was good I had to leave my vehicle there for about 2 days my vehicle was supposed to be ready after two days when I got there I had to wait about hour and 10 minutes to receive my vehicle. about 2 days my vehicle was supposed to be ready after two days when I got there I had to wait about hour and 10 minutes to receive my vehicle. More
by STANDTALL50
May 09, 2022
Toyota of mcdonough They are truly amazing. I was in and out without any problems. I was in and out without any problems. More
by ladaishawatson
May 09, 2022
My visit on 5/7/22 was excellent. Friendly service rep. She got me in and got my service done quickly and professionally. Thank you very much. Arthur Rodriguez Friendly service rep. She got me in and got my service done quickly and professionally. Thank you very much. Arthur Rodriguez More
by FASTDADDA
Employees Worked With
Cecilia Thompson
May 08, 2022
I absolutely loved this dealership very friendly and answered all my questions I had. Gratefully happy :) answered all my questions I had. Gratefully happy :) More
by Myri Grooms
Employees Worked With
May 08, 2022
Ahmad Ali and Mallory really are good and kind salespeople. Mr. Ahmad Ali helped me get into a brand new car. That was something I did not think I could do at this time. He went over and beyond to salespeople. Mr. Ahmad Ali helped me get into a brand new car. That was something I did not think I could do at this time. He went over and beyond to help my daughter and I. I really appreciate it. More
by alexmagenta2@gmail
