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Jim Ellis Toyota of McDonough
McDonough, GA
8,876 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,876 reviews
May 06, 2022
Hudson was wonderful i came for service i end up buying a vehicle i will recommend to family and friends. vehicle i will recommend to family and friends. More
by lanayla
May 06, 2022
Susan was very instrumental with my purchase of the Toyota Rav 4 xle premium. Thanks Toyota Rav 4 xle premium. Thanks More
by LANETT310
Verified CustomerMay 06, 2022
Great Customer service, Mr. Neil greeted us as soon as we walked through the door showed is what we asked for and took care of us! Mr. Will helped explain the financing side and Neil greeted us as soon as we walked through the door showed is what we asked for and took care of us! Mr. Will helped explain the financing side and got us were I needed to be on payments. Recommend visiting them ! More
by Andrea W
Employees Worked With
May 06, 2022
It was a good customer service Technicians are very advanced and quick. I am so appreciate to clean the car. advanced and quick. I am so appreciate to clean the car. More
by haruusa
Employees Worked With
Other Employees :
No , William Mason, John Gliem, David Ray
May 06, 2022
Friendly staff, fast service and online discount coupon for oil change was honored. They arranged free transportation to and from nearby shopping. for oil change was honored. They arranged free transportation to and from nearby shopping. More
by BMWATSON
Employees Worked With
Katie Kerce
May 06, 2022
Had a very good experience at Jim Ellis Toyota. Everyone I dealt with was very professional. Everyone I dealt with was very professional. More
by Mdcudgel
May 05, 2022
Customer service is number one when you enter the bay door. The service representative is ready to take your order. door. The service representative is ready to take your order. More
by jim.0691
Employees Worked With
May 05, 2022
Everything about buying the 4Runner was wonderful. Malcolm was so helpful. No matter how many calls I made to him; he took his time explaining the answers to my questions. He is so professional and Malcolm was so helpful. No matter how many calls I made to him; he took his time explaining the answers to my questions. He is so professional and friendly. I will absolutely shop here again when looking for my next vehicle. Amazing experience!!!! More
by gentry21
