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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,876 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,876 reviews

May 05, 2022

I was in and out for a tire rotation and oil change in under an hour this time! Katie was very accommodating! More

by lilunzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
May 10, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Lilunzie! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 05, 2022

Wonderful Experience! Really took the nerves out of buying a car! Randy Rainey and Luis Robertson were amazing! More

by katlynfuller081
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Katlynfuller081, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 05, 2022

Dealership was showroom ready! It was very inviting and the staff was very responsive to everyone in the store. If you need to buy or lease a car, Luis is your guy! More

by purejab216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Purejab216, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

May 05, 2022

Great experience getting a car I'm thrilled to own. Really appreciated Neil Williams and his attention to detail. More

by louj2
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Louj2, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 04, 2022

Service tech sales person is very co operative and guide perfectly .service with smile and confidence More

by NIYOGI51644
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Jim Ellis Toyota of McDonough responded

Niyogi51644, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 04, 2022

great experience, wonderful customer service from Kenny. my car was taken care of very nicely. More

by MJINKS1159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kenny
May 06, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Mjinks1159! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 04, 2022

My service was complete in a good amount of time and my service technician kept in constant communication. More

by Chauntaemarable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Chauntaemarable! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 04, 2022

Appreciate all the help from everyone at the dealership. They were Awesome! I was in an out within 2 hours. More

by npig011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Npig011! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 03, 2022

Prompt response to questions. The service advisor was professional, nice and helpful. Makes me want to return. More

by DETECTIVEHANNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

May 03, 2022

I absolutely love the service I received and I will most certainly continue coming back. More

by SirenaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem, David Ray
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Sirenad! Thanks again for the positive feedback, and we hope that you have a great day!

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