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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,876 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,876 reviews

May 03, 2022

Best experience I have had with a dealership! They were very knowledgeable and helpful. Never once felt pressured or pushed! Would definitely recommend them ! More

by alexispeters2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Alexispeters2007, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 03, 2022

Knowledgeable and friendly staff! Any questions or concerns that I’ve had have been addressed almost immediately. More

by SHALONDA_GLENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Shalonda_glenn! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

May 03, 2022

Jim Ellis of Toyota had a friendly atmosphere and I will recommend this dealership to my friends. More

by ERICAPELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Brewton
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Ericapelt! Thanks again for the positive feedback, and we hope that you have a great day!

May 03, 2022

Excellent treatment 👌 for the team Ellis toyota,thank you for be kind with the costumer More

by DELAROSAAHAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

May 02, 2022

Scheduling was easy. The service advisor was courteous and very helpful. The service was completed much faster then expected. More

by msrobbins68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Brewton
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear,Msrobbins68! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

May 02, 2022

They got me in in a timely fashion and were able to do the work quickly as well. Thanks for good service. More

by rawdin_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 02, 2022

The experience at the dealership was AWESOME! Reid and Troy are great! Nice and friendly. More

by Lorei.smith86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Lorei.smith86! Please let us know if there is ever anything else we can do for you! Safe travels!

May 02, 2022

Was a great experience, the representative was honest and actually saved me money and giving me some useful information about Toyotas. More

by caseybannister123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Caseybannister123, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 02, 2022

My car was in for service. Reid was great! Very responsive and awesome information. I was able to make a clear decision and get more work done than I originally planned. And fi More

by susancbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Susancbailey! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

May 02, 2022

Great work I would definitely refer this deal to every one I know. Definitely satisfied More

by Dtony50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

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