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Jim Ellis Toyota of McDonough
McDonough, GA
8,603 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,603 reviews
March 20, 2025
Jeremaine Hill was so very nice and helpful, made me laugh and took the stress away. laugh and took the stress away. More
by Keri
Employees Worked With
March 19, 2025
Ralph Fortune was a great help to my husband and I. Very nice, professional, no pressure. Explained all features thoroughly. Overall very satisfied with our experience. Highly recommend Ralph. Very nice, professional, no pressure. Explained all features thoroughly. Overall very satisfied with our experience. Highly recommend Ralph. More
by cgc-25
Employees Worked With
Ralph Fortune
March 18, 2025
Zack was awesome when it comes to explaining me and helping me with the process of finalizing my paperwork. Thank you Zack for all your help. helping me with the process of finalizing my paperwork. Thank you Zack for all your help. More
by fonder.outtake_09
March 18, 2025
Dani was a very good salesman product knowledge and very nice. I had a lot of questions about all electronic being my first one ever. When it comes to patient he takes his time to explain all the questions nice. I had a lot of questions about all electronic being my first one ever. When it comes to patient he takes his time to explain all the questions I had. I am going to sent all my friend to him. If you want a good deal go see Dani Sao. Toyota should be proud of having Dani on there team. Best customer service thanks Dani More
by fonder.outtake_09
Employees Worked With
March 15, 2025
Everyone working was extremely nice and helpful. They helped me find the perfect car and made sure it was the right fit for me. They helped me find the perfect car and made sure it was the right fit for me. More
by Love2unicole
March 15, 2025
Staff was very nice. Our salesman Jermaine hill helped us find a car for my daughter Our salesman Jermaine hill helped us find a car for my daughter More
by krispie1002
Employees Worked With
March 14, 2025
Jeremaine Hill was very patient, the experience was very swift and I enjoyed the purchase experience as well- I appreciate you swift and I enjoyed the purchase experience as well- I appreciate you More
by wanda19jean25
Employees Worked With
March 13, 2025
My salesman Leon Poole went above and beyond to get me the car I wanted. He was extremely professional, patient, knowledgeable, and honest. He was able to get me a discount on my 2025 Toyota Highlander XL the car I wanted. He was extremely professional, patient, knowledgeable, and honest. He was able to get me a discount on my 2025 Toyota Highlander XLE and he went to bat for my husband to get a low apr for the payment every month. My husband and I was able to purchase my car over the phone without coming to the dealer and he personally delivered my car to our home. I look forward to doing business with Leon in the future. I also highly recommend Leon to anyone wanting to purchase a car. I also want to add the process from purchasing the car to receiving it only took two days. Leon works extremely fast and stayed in communication with my husband and I the entire time. 10/10 customer service! More
by Briasmi
Employees Worked With
March 12, 2025
His customer service skills were incredible, I felt so comfortable with him and his assistance made it easier to make a better decision with my car. comfortable with him and his assistance made it easier to make a better decision with my car. More
by Oyinlola Sanyaolu
Employees Worked With
