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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,876 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,876 reviews

May 02, 2022

Awesome service. Was able to drop off and pick up in a timely manner. Thank you. More

by TJENKINS0604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 02, 2022

This is a great place to get service done they took great care during the covid outbreak and now they are still working to keep everybody well during these trying times. The whole staff is very knowledgeable More

by zigzaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Jim Ellis Toyota of McDonough responded

Zigzaguy, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

April 30, 2022

Malcolm was super helpful. He was very flexible with me in getting me to a price i wanted and was able to get the car i really wanted. On top of that everyone was super nice he More

by amabama13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Redd
May 04, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Amabama13! Thanks again for your business! Take care!

April 30, 2022

From beginning to end, the experience of the purchase of our Highlander felt very good, very positive and a dream come true. I always wanted to have a Toyota automobile and thanks to Brian, by doing everyt More

by lplangton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Lplangton! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 30, 2022

Jim Ellis Toyota has always been a pleasing visit for me, Kenny made the visit even Better More

by MCKINLEYGRIMES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
May 04, 2022 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Mckinleygrimes2! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 29, 2022

Love this location. Awesome service staff. Especially Mr. Kenny ! Very attentive and keeps me up to date on things that are being done, things that need to be done, and More

by CHELSEY_HARDEMAN_10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
May 04, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Chelsey_hardeman_10! Thanks again for the positive feedback, and we hope that you have a great day!

April 29, 2022

It was a good experience. I would for sure recommend my family and friends to go there. More

by Naaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

April 28, 2022

Great service! Out in less than an hour just as promised. Would definitely recommend them. Good service departments are hard to find but this a a great experienc More

by dea.mc04
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
Apr 30, 2022 -

Jim Ellis Toyota of McDonough responded

Dea.mc04, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 28, 2022

oil change was quick and there was no charge because we purchased my vehicle at toyota More

by Leah103016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kenny
Apr 30, 2022 -

Jim Ellis Toyota of McDonough responded

Leah103016, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 28, 2022

Brian Ogoo was very nice and concise in our relationship. It was worth dealing with Jim Ellis Toyota company. We’ll definitely do more business in the future. More

by phatgoldilaw1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Jim Ellis Toyota of McDonough responded

Phatgoldilaw1, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

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