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Jim Ellis Toyota of McDonough
McDonough, GA
8,876 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,876 reviews
April 25, 2022
Neal Williams and Lacy went above and beyond our expirations with helping us with our new Tundra. We will be sure to tell everyone to come here and ask for them. expirations with helping us with our new Tundra. We will be sure to tell everyone to come here and ask for them. More
by Phillipwood2019
Employees Worked With
April 25, 2022
Always friendly and kind when I come in. I know some of the policy and procedures have changed in the service department but it was not clear when I pulled in for my appointment that I shou I know some of the policy and procedures have changed in the service department but it was not clear when I pulled in for my appointment that I should stay in my car to check in. Other than that it is always a good experience. More
by tjones0402
Verified CustomerApril 25, 2022
I was extremely impressed with the timeliness of the service. The waiting area and bathroom was clean and neat. Everyone greeted you with a smile. service. The waiting area and bathroom was clean and neat. Everyone greeted you with a smile. More
by JLHILL0105
Employees Worked With
April 25, 2022
Had brakes replaced and rotors turned. Dropped car off in the morning and picked up next morning. Drove it back to work and realized the brakes were still grinding. Had to take it back and Dropped car off in the morning and picked up next morning. Drove it back to work and realized the brakes were still grinding. Had to take it back and wait over 2 1/2 hours to get fixed. More
by Kellee0
Employees Worked With
April 24, 2022
Beautiful cars nice clean environment, and mr. Caswell walker was a good sales rep very informative. Caswell walker was a good sales rep very informative. More
by careenf62
April 23, 2022
Mallory was great. She was very helpful with answering all of my questions and explaining details I was unsure of myself and about the car. She was very helpful with answering all of my questions and explaining details I was unsure of myself and about the car. More
by Rachelle Darbouze
Employees Worked With
April 22, 2022
Needed tires for a trip the next day. Reid worked me in and a great deal on tires. EXCELLENT SERVICE!! Reid worked me in and a great deal on tires. EXCELLENT SERVICE!! More
by GLENDA.WATERS
April 22, 2022
Every time I go there for service everybody is very caring about you always keeping you updated with your service. caring about you always keeping you updated with your service. More
by VEGA_JOSUE
Employees Worked With
April 22, 2022
Got an appt for tint went and I got confirmation number but had no service. Had to come Bck next day they say 2 hours wait and would reimburse my gas what about 1 day pay waited over 5 r more hours before but had no service. Had to come Bck next day they say 2 hours wait and would reimburse my gas what about 1 day pay waited over 5 r more hours before I left out. That’s poor services! More
by allenverona47
Employees Worked With
Caswell Walker
