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Jim Ellis Toyota of McDonough
McDonough, GA
8,876 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,876 reviews
April 22, 2022
My sons vehicle broke down while he was out of town. We had it towed to the dealership. Raymond was incredible! took care of us from start to finish and was very professional. He even called on his day We had it towed to the dealership. Raymond was incredible! took care of us from start to finish and was very professional. He even called on his day off to update me on the repairs! we handled everything over the phone with no problems! Thank you Raymond! More
by Brent
Employees Worked With
Verified CustomerApril 22, 2022
Neil was the best salesperson made the process quick and easy and listened to my needs and made it happen thank you Neil !!! easy and listened to my needs and made it happen thank you Neil !!! More
by Denissokolovski16
Employees Worked With
April 22, 2022
Mallory Roberts was awesome I purchased two corolla s . ..her service was the BEAT. CHARLIE ..her service was the BEAT. CHARLIE More
by Charlietwalters16
Employees Worked With
April 22, 2022
The salesman was very concerned about me and met my wife and showed much compassion for our needs as a buyer and showed much compassion for our needs as a buyer More
by randyyourplumber@gmail.com
Employees Worked With
April 22, 2022
Raymond was very professional, great follow up with letting me know about wait time. Good experience. letting me know about wait time. Good experience. More
by papander
Employees Worked With
April 22, 2022
The Service Department has excellent customer service and they treat customers with the upmost respect and courtesy. they treat customers with the upmost respect and courtesy. More
by rocksutton
April 21, 2022
Excellent service. I appreciate the time and care I received at this dealership. Every step was well organized when I purchased my first and second vehicle. I went to o I appreciate the time and care I received at this dealership. Every step was well organized when I purchased my first and second vehicle. I went to other dealerships in the past and was never treated as if my time was important. I will always buy any vehicle from Jim Ellis only. Thank you . More
by tp73
April 21, 2022
Reid was absolutely wonderful! He made the experience very positive after waiting in my car for 50 min before someone approached me to get started on my scheduled service. He made the experience very positive after waiting in my car for 50 min before someone approached me to get started on my scheduled service. More
by scarletscord
Employees Worked With
April 21, 2022
I could write a book about this dealership. They are all very courteous and accommodating. My salesman, Leon Poole, is a pleasure to work with. He made the entire process so easy and straightfo They are all very courteous and accommodating. My salesman, Leon Poole, is a pleasure to work with. He made the entire process so easy and straightforward. He took me around and introduced me to people in each department (parts, service, even the snack area and lounge). I highly recommend them to everyone. More
by garada1
Employees Worked With
