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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,876 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,876 reviews

April 21, 2022

Definitely recommend this dealership. Hudson Toussaint was very knowledgeable and helpful in helping us find a vehicle with our special needs. Wether your buying new or used vehicles I de More

by wykedkountry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

Wykedkountry, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

April 20, 2022

They did a great job with my car best I have been to since I bought my car. More

by Takethiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

Takethiam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 20, 2022

It took 4 hours for an oil change. I had to call twice to check on the status of my vehicle. No apology for the inconvenience. More

by BONITANAVARRO
Recommend Dealer
No
Employees Worked With
Kenny
Mar 04, 2023 -

Jim Ellis Toyota of McDonough responded

Bonitanavarro, thank you for sharing a little bit about your recent experience with us. Please reach out to us at (770) 746-9374 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

April 20, 2022

Our salesman was Brian and he was very nice and tried to help me as much as he could from beginning to end! He was super sweet even let me take a picture with a bow on a car I would recommend this dealershi More

by whiteamanda14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

Whiteamanda14, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 20, 2022

I went to the service center for the first time. Excellent service: quick efficient and professional. I will not go to any other service center. They are far better than any other service center I’v More

by wilkesbw727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Wilkesbw727! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

April 20, 2022

I really had a nice experience at Jim Ellis Toyota. Everyone was friendly and knowledgeable. More

by JEANETTEPaige
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jeanettepaige! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 20, 2022

Super helpful! Awesome benefits for buyers at this specific location! Has an amazing team! Lacy and Fran are the dream team! More

by kenziethomas16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Rubin, Fran West
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kenziethomas16! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 19, 2022

James was amazing to work with and gave the impression that he truly cared about the overall service of my vehicle and valued my time. Thank you James for a job well done. More

by debradhinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Debradhinson! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 19, 2022

Made the whole buying experience very easy. My salesman Ahmad did an excellent job, very accessible and respondive. Well done ! More

by markhill6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2022

Service department was professional and generous! Definitely enjoyed the services that were afford !thank you! More

by SEDUREN2343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerce
Apr 23, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Seduren2343! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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