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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,857 reviews

April 08, 2022

The experience was pleasant, easy, quick and very professional. Jim Ellis Toyota has a very welcoming atmosphere and Mr Neil Williams is the person you want to take care of your purchase. More

by rasantiagotorres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

rasantiagotorres responded

The experience was pleasant, easy, quick and very professional. Jim Ellis Toyota has a very welcoming atmosphere and Mr Neil Williams is the person you want to take care of your purchase.

Mar 30, 2024 -

rasantiagotorres responded

This is the 3rd vehicle that I purchased in the last 2 years. Today i met with Mrs. Stubbs and she was patience, kind, very professional and took the time to understand and explain every questions or concerns. This crew is amazing

April 08, 2022

Didn’t have to wait long…nice customer service…helpful…better service than previous time More

by FRANKDENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
Apr 14, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Frankdena! Please let us know if there is ever anything else we can do for you! Safe travels!

April 08, 2022

Reid was very helpful and friendly. I appreciate his kindness and expertise. The dealership was clean. More

by PRAZEHIM34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Prazehim34! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 08, 2022

Great customer service and friendly staff. Can't beat service with a smile. Will definitely be back. More

by chockss08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Chockss08! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 07, 2022

Reid Millikan was great. Very helpful and always kept me up informed. Great job Reid More

by SMITH20633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

April 07, 2022

Good and excellent attention … Victoria is an excellent person ,friendly ,she does her perfect job. More

by claudiaardon1169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
Apr 14, 2022 -

Jim Ellis Toyota of McDonough responded

Claudiaardon1169, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 07, 2022

Did everything that was to be done to our car. . Was very nice to us More

by marierandy37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Please let us know if there is ever anything else we can do for you! Safe travels!

April 07, 2022

Overall this was probably the best experience I’ve had buying a car. Leon Poole was very busy the day we were there, but he really took the time to answer our questions and let us test drive several vehic More

by rwmillea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy?
Apr 09, 2022 -

Jim Ellis Toyota of McDonough responded

We work hard to stand out among the rest, Rwmillea! Thanks for taking the time to share your rating! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 07, 2022

Outstanding customer service, facility was clean and everyone was very nice! Would not hesitate to send someone there. More

by dms593
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Dms593! Thanks again for the positive feedback, and we hope that you have a great day!

April 07, 2022

My family has been a customer of Jim Ellis for 4 years and they are always friendly ,quick and Thorough really appreciate your service and patience thank you Jim Ellis Toyota of McDonough More

by LECHOLS4HAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Jim Ellis Toyota of McDonough responded

Lechols4hair, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

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