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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
Verified Customer
April 01, 2022
We found Jim Ellis Toyota of McDonough to be professional and efficient in serving us during the sale. Very sharp and no distractions with unnecessary proposals. Thank you. and efficient in serving us during the sale. Very sharp and no distractions with unnecessary proposals. Thank you. More
by joeestes
April 01, 2022
I had a great please working with JD . He provided great customer service and explain the process and had me in my new car in no time ! I will highly recommend him just ask he was recommend He provided great customer service and explain the process and had me in my new car in no time ! I will highly recommend him just ask he was recommended to me ! Thank you again More
by Tamara.doss1993
March 31, 2022
Outstanding customer service provided by JD Barksdale. Made the buying experience painless. Thank you again!! Made the buying experience painless. Thank you again!! More
by Charlesblewisjr
March 31, 2022
Super Fast, very friendly service! Attention to detail, kept me updated. Highly recommend for all your service needs! Attention to detail, kept me updated. Highly recommend for all your service needs! More
by kevcam2117
Employees Worked With
March 31, 2022
The coffee shop is a nice touch, some snacks would also be good. Thank you be good. Thank you More
by nette02905
Employees Worked With
March 31, 2022
My experience with James was exceptional! He made great recommendations about the necessary additional services needed to get my vehicle back in top notch safety condition. He kept me updated He made great recommendations about the necessary additional services needed to get my vehicle back in top notch safety condition. He kept me updated on my vehicle and was an overall great experience! I also had my wife’s vehicle serviced by Oscar and he was awesome! Great personality and exceptional service. Both Oscar and James represented Jim Ellis Toyota is an outstanding way. More
by Markwray
March 31, 2022
Finished under 1 hour! checked in right away. Staff friendly and communicates via text with any additional information. checked in right away. Staff friendly and communicates via text with any additional information. More
by Martinwpch86
Employees Worked With
March 31, 2022
I would recommend this place but it needs a lot of service improvements. I was left waiting for 2:30 hrs for oil change and inspection which was supposed to be 1 hour. When check in with the associate service improvements. I was left waiting for 2:30 hrs for oil change and inspection which was supposed to be 1 hour. When check in with the associate the reason it was taking such a long time his facial expression was like "are you still here?" and then 10 min later he came back explaining that there were more things to be done in my car. He literally forgotten about me. More
by rejaneguerreiro2
Employees Worked With
March 31, 2022
Great sales and service staff. Very courteous, efficient, friendly, and offer the best value for your.money. Very courteous, efficient, friendly, and offer the best value for your.money. More
by ENIDBARRY
