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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
January 06, 2022
Willing and able to assist despite pandemic related staffing shortage. Knowledgeable, courteous, and short waiting time. staffing shortage. Knowledgeable, courteous, and short waiting time. More
by MAUI03
Verified Customer
January 06, 2022
Great customer service. The website is super user friendly. Recommend all my friends to this dealership friendly. Recommend all my friends to this dealership More
by Estefani Gonzalez
Employees Worked With
January 06, 2022
very efficient. Oscar was great with communicating with me on when my car was finished. Only recommendation is to wash car when done doing scheduled service. me on when my car was finished. Only recommendation is to wash car when done doing scheduled service. More
by ajaygrant
Employees Worked With
January 05, 2022
Great service, great people, finished when prompted to be finish. Overall I had a great experience. finish. Overall I had a great experience. More
by BRIAN.LOVE83
Employees Worked With
January 05, 2022
Good friendly staff, Im pleased to each one and everyone Recommended 100% to my friends,Im happy with my Rav4 which is 6 old now still doing good Recommended 100% to my friends,Im happy with my Rav4 which is 6 old now still doing good More
by darling1725
Employees Worked With
January 05, 2022
Hudson was great today at Toyota of Mcdonough! He was patient with us and not pushy at all! We appreciate him! patient with us and not pushy at all! We appreciate him! More
by mcnortonkayley
Employees Worked With
January 04, 2022
Oscar was an awesome advisor. Friendly Knowledgeable. Waiting area was very clean and cafe was nice. Service tech was thorough and made himself available to do a ride along to discuss issue. Waiting area was very clean and cafe was nice. Service tech was thorough and made himself available to do a ride along to discuss issue. More
by Rsmith428
January 04, 2022
Excellent customer service and the service that I received on my vehicle was fast and I was in and out within an hour. received on my vehicle was fast and I was in and out within an hour. More
by rocksutton
Employees Worked With
January 04, 2022
Everyone was very professional and courteous.Thank you all so much. Hopefully I won’t have to return all so much. Hopefully I won’t have to return More
by shameekabrown43
Employees Worked With
Other Employees :
Caswell Walker, Fran West, Donald Smith, Malcolm Redd
