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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
January 04, 2022
The service was great.. My service person Oscar was very professional and nice. I appreciate his assistance in getting me in and out for my services. professional and nice. I appreciate his assistance in getting me in and out for my services. More
by mortonca56
Verified CustomerEmployees Worked With
January 04, 2022
He is ready to let you buy what you need not what you want. Experienced want. Experienced More
by wuttorb
January 04, 2022
I have had a very good experience they were very helpful, Gave me several options very professional I bought my first car ever unseen I saw it on internet but not in person when it arrived it was every thin Gave me several options very professional I bought my first car ever unseen I saw it on internet but not in person when it arrived it was every thing they said it would be very pleased with the whole experience thank you Kelly and Fran. More
by BARBARA_NORMAN
Employees Worked With
Fran West
January 03, 2022
We had a very pleasant experience at Jim Ellis Toyota in McDonough. We came in looking for a pre-owned 4Runner. Malcolm Redd showed us the inventory. However, we saw a new 2022 4Runner and loved it. Mal McDonough. We came in looking for a pre-owned 4Runner. Malcolm Redd showed us the inventory. However, we saw a new 2022 4Runner and loved it. Malcolm was very helpful in our purchase. He is personable and knowledgeable. Pricing was reasonable. We are happy to join the Jim Ellis family! More
by Dkws7466
December 31, 2021
Great customer service, dropped off my vehicle in the pouring rain and picked it up and didn't get wet! pouring rain and picked it up and didn't get wet! More
by MARLON.BROWN
December 31, 2021
Neil was very knowledgeable and did an awesome job negotiating a quality vehicle for the right price. negotiating a quality vehicle for the right price. More
by Jordanwynn55
Employees Worked With
December 31, 2021
New waiting room is fabulous. Love, love the coffee shop. Comfortable seating and monitors to view TV. shop. Comfortable seating and monitors to view TV. More
by MARLEAN85
December 31, 2021
Reid was outstanding. His customer should be the example for everyone to follow. I hope that when I take my vehicle in again, I'm lucky enough to get him. for everyone to follow. I hope that when I take my vehicle in again, I'm lucky enough to get him. More
by Perrys55
Employees Worked With
December 31, 2021
Service was very quick and well within one hour! Friendly and professional staff that was very communicative. and professional staff that was very communicative. More
by MIGUEL.MF.FRANCIS
