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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
December 31, 2021
Pretty fast service on first visit. Service associate Reid was very courteous and professional. Only snag: Dash display was messed up. Took awhile to figure out how to get it back. Reid was very courteous and professional. Only snag: Dash display was messed up. Took awhile to figure out how to get it back. More
by Pdg18A2011
Verified CustomerEmployees Worked With
December 31, 2021
My coordinator was very explained about my engine light My coordinator was very explained about my engine light problem solver was a gas cap My coordinator was very explained about my engine light problem solver was a gas cap More
by badestroadglide16
Employees Worked With
December 31, 2021
Oscar was friendly and the service was fast. They pulled my car into the bay so I could get in while it was pouring rain. pulled my car into the bay so I could get in while it was pouring rain. More
by Jeremyhead
Employees Worked With
December 31, 2021
Brian and Lacey were wonderful and helped me find a car that exactly fit my needs! I love my new Rav 4! that exactly fit my needs! I love my new Rav 4! More
by heatherfountain713
Employees Worked With
December 31, 2021
It was a pleasure working with Mr. Ali. Thank you Javon It was a pleasure working with Mr. Ali. Thank you Javon Harris for doing my connected services. It was a pleasure working with Mr. Ali. Thank you Javon Harris for doing my connected services. More
by Wendyn4140
Employees Worked With
December 31, 2021
Very nice and very fast , also answered all of my questions which was very helpful. Thank you for your help ! questions which was very helpful. Thank you for your help ! More
by EAFFORD.SKYLER
December 31, 2021
Mr. Neil was an excellent service man today taking care all my needs and the things that he did for me was outstanding outstanding salesman all my needs and the things that he did for me was outstanding outstanding salesman More
by Tommyhawk1118
December 30, 2021
I was very skeptical to start the car buying process due to many uncertainties. Mr. Toussaint put me at ease. He took his time to explain the details to me. My questions and concerned were answered honestly to many uncertainties. Mr. Toussaint put me at ease. He took his time to explain the details to me. My questions and concerned were answered honestly and to the best of his abilities. I left the dealership contempt. The process was made easy because Mr. Toussaint was very knowledgeable. More
by leonyanick
Employees Worked With
December 30, 2021
Excellent service and professionalism from Neil Williams. He definitely takes good care of his customers. He definitely takes good care of his customers. More
by babytek
December 30, 2021
Super attentive service people. We are very pleased with this Toyota service center. Thank you. this Toyota service center. Thank you. More
by Lpsimmons
