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Jim Ellis Toyota of McDonough
McDonough, GA
8,639 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,639 reviews
July 21, 2021
Everyone was great but the waiting time is a bit excessive. If you have an appointment, I think you should be taken care of faster. excessive. If you have an appointment, I think you should be taken care of faster. More
by SLJ1952
Verified CustomerEmployees Worked With
Other Employees :
Noah Peacock, Dana Hull, Danelia West, Meagan Thackston
July 21, 2021
Me. Ahmad made sure I got a car. He worked with me and made sure nothing kept me from leaving with a car. Thank you Javon Harris for doing my connected services. made sure nothing kept me from leaving with a car. Thank you Javon Harris for doing my connected services. More
by Alexander_averett
July 21, 2021
the receptionist was very rude when i went to drop my car off, when she called to let me know my car was done and when i picked my car up. off, when she called to let me know my car was done and when i picked my car up. More
by Barronwes17
Employees Worked With
i don’t know any names
July 20, 2021
neil was an amazing help to my mom and !! when we walked in he helped my mom and i right away!! very very nice worker!! in he helped my mom and i right away!! very very nice worker!! More
by amy82794
Employees Worked With
July 20, 2021
Totally Happy! Salesman Donald Smith was a champ. He went above and beyond. Traveled from OKC to purchase truck. Randy was great and so was the GM (Great Man) John. went above and beyond. Traveled from OKC to purchase truck. Randy was great and so was the GM (Great Man) John. More
by Brent A.
Employees Worked With
Randy and John, Donald Smith
July 18, 2021
Brian Ogoo was amazing! We bought two vehicles from him and told him we needed to be out by 2 PM. He got all the paperwork done and signed by 2 PM. He was very knowledgeable in the facts about each vehicle and told him we needed to be out by 2 PM. He got all the paperwork done and signed by 2 PM. He was very knowledgeable in the facts about each vehicle. He was very patient and friendly. We usually buy our vehicles from Leon but since he was on vacation, we got this nice young man as the salesman who helped us quickly. We are very pleased with his service and he’s a great asset to Jim Ellis Toyota. More
by R.Sensing
July 18, 2021
Caswell Walker answered every question, was professional, very knowledgeable about the product, how to do all needed. I've already recommended him to friends, relatives that know about Toyota's good reputat very knowledgeable about the product, how to do all needed. I've already recommended him to friends, relatives that know about Toyota's good reputation and honesty. Thanks for an excellent experience and a top quality RAV4. Keep up the good work. More
by LUIGITISHA
July 17, 2021
Alex E Miller was an excellent sales representative. His customer service skills were superb and it made the whole process go along smoothly. I am very satisfied with my purchase customer service skills were superb and it made the whole process go along smoothly. I am very satisfied with my purchase More
by wilson_aubrey
Employees Worked With
July 17, 2021
Javon was very helpful! He was super informative and helped me find a good deal! Everything was simple and easy! He was very friendly and kind! helped me find a good deal! Everything was simple and easy! He was very friendly and kind! More
by tomm
