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Jim Ellis Toyota of McDonough
McDonough, GA
8,633 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,633 reviews
July 15, 2021
This was my 3rd Toyota Vehicle. I purchased 2 with Rose Bristol. She is very knowledgeable about Toyota vehicles and "Tech Savvy." Thank You Rose! Bristol. She is very knowledgeable about Toyota vehicles and "Tech Savvy." Thank You Rose! More
by Dr. G
Employees Worked With
July 15, 2021
Alex E Miller was a great salesman. He is a great person. If I ever buy another car he would be the salesman I want to help me. Thank you person. If I ever buy another car he would be the salesman I want to help me. Thank you More
by grouchyjoyce
Employees Worked With
July 15, 2021
Great service by very veteran salesperson Neil. Entire process wet smoothly throughout. Will definitely use Neil/Toyota for any future vehicle purchases! Kudos to a good person on a great sales team. process wet smoothly throughout. Will definitely use Neil/Toyota for any future vehicle purchases! Kudos to a good person on a great sales team. More
by Cruzan2007
Employees Worked With
July 15, 2021
The only reason I gave 4 out of 5 stars is the length of time for my oil change. It took about an hour and a half which is too long. I would have given 5 stars if it took 45 minutes or less. time for my oil change. It took about an hour and a half which is too long. I would have given 5 stars if it took 45 minutes or less. More
by GOMSEY
Verified CustomerEmployees Worked With
July 15, 2021
best salesman ever i will send all my family and friends to him! guys go see him! argue asset to jim ellis toyota! thank you! to him! guys go see him! argue asset to jim ellis toyota! thank you! More
by pmoney
July 15, 2021
Mr.Ahmad was very helpful and understanding in my car buying process! I definitely will recommend Mr. Ahmad to anyone whose interested in a car. Thank you Javon Harris for doing my connected services. buying process! I definitely will recommend Mr. Ahmad to anyone whose interested in a car. Thank you Javon Harris for doing my connected services. More
by essencevjm
July 15, 2021
My experience there was Excellent. I will be returning in the future to have my car serviced.Every encounter was Pleasurable!!! Oscar Johnson gave me and Excellent overview of what was to take place with my the future to have my car serviced.Every encounter was Pleasurable!!! Oscar Johnson gave me and Excellent overview of what was to take place with my Car!!! More
by Cjayrock711
Employees Worked With
July 14, 2021
Mrs. Cecilia Thomas, was very knowledgeable in the Toyota Service Dept., she insured that my every care an concern was addressed an taken care of. Service Dept., she insured that my every care an concern was addressed an taken care of. More
by Ray's
Employees Worked With
Mrs. Cecilia Thomas, David Ray
July 14, 2021
Alex E Miller My experience purchasing a car from Jim Ellis Toyota was excellent. I worked with Alex through the entire purchase. He was fast to answer all my questions and helped out as much as he could Ellis Toyota was excellent. I worked with Alex through the entire purchase. He was fast to answer all my questions and helped out as much as he could. Alex made the car purchase easy by offering a complete walk around of the car to make sure there were no surprises. I would highly recommend working with Alex to purchase your next vehicle. More
by Rashad
Employees Worked With
July 14, 2021
My experience with J was excellent he was very cooperative informative and willing to go the extra mile to ensure I was satisfied. He ensure my Lyft was available to take me home and back fir vehi cooperative informative and willing to go the extra mile to ensure I was satisfied. He ensure my Lyft was available to take me home and back fir vehicle and he notified me when my vehicle was ready. He was amazing. More
by Lee2smith
Employees Worked With
Josh
