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Jim Ellis Toyota of McDonough
McDonough, GA
8,676 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,676 reviews
July 31, 2021
I found my dream truck online. Jim Ellis TOYOTA of McDonough made my dream come true. It was easy breezy lemon squeezy. Thanks to everyone at the dealership for the excellent shopping experience! I am McDonough made my dream come true. It was easy breezy lemon squeezy. Thanks to everyone at the dealership for the excellent shopping experience! I am the proud owner of 6 Toyotas now! I love what you do for me... TOYOTA! More
by rrs501
July 31, 2021
This place was bright. People in all departments seemed to be happy, professional and upbeat in their interactions. Great atmosphere. I had just the day prior rescinded a deal due to lack of service at ano to be happy, professional and upbeat in their interactions. Great atmosphere. I had just the day prior rescinded a deal due to lack of service at another dealership. I’m glad I came to Jim Ellis! My salesperson Neil was AWESOME! He went above and beyond to offer great service. He even delivered the car for me! Michael in the Finance department was also a pleasure to work with. Keep up the good work gentlemen. More
by A. Wilkinson
July 30, 2021
I regret that they left Griffin years ago but I still make the 50min drive from my home because I am always treated well. Ahmed Ali and Mallory Roberts made this purchase particularly painless ( and fast make the 50min drive from my home because I am always treated well. Ahmed Ali and Mallory Roberts made this purchase particularly painless ( and fast). More
by Mangum_mike
July 30, 2021
One of the good things about these folks is that we never felt pressured into buying anything! We took our time to discuss and got a deal we were satisfied with. felt pressured into buying anything! We took our time to discuss and got a deal we were satisfied with. More
by JULIANA
Verified CustomerJuly 30, 2021
Excellent service. Adam was highly knowledgeable of all my car needs and options! Thank you for a wonderful experience. I will be back for more work. Blessings. my car needs and options! Thank you for a wonderful experience. I will be back for more work. Blessings. More
by MS.LMW2015
Employees Worked With
Adam
July 30, 2021
Alex E Miller was very helpful, polite and communicated every detail to me in a timely manner. I am grateful that Alex followed up with me from a referral I submitted and look forward to continuing to do every detail to me in a timely manner. I am grateful that Alex followed up with me from a referral I submitted and look forward to continuing to do business with Alex and Lacy in the future. Thank you again for all you did for me and making this an easy transaction. More
by Alldat2430
Employees Worked With
July 29, 2021
great experience overall , our salesman was friendly and courteous. Thank you J. J. for helping us several times that we have been there asking questions. courteous. Thank you J. J. for helping us several times that we have been there asking questions. More
by baker3836
July 29, 2021
Kalan was great while assisting with the shopping/buying process. Javon was so helpful & informative the day of purchase. Willie had my new ride looking and smelling GREAT! 10/10 would recommend this team t process. Javon was so helpful & informative the day of purchase. Willie had my new ride looking and smelling GREAT! 10/10 would recommend this team to anyone! Thanks guys! More
by SKEMARTIN
Employees Worked With
July 28, 2021
Great experience overall, our salesman was very kind and understanding. He worked with us for a week leading up to our purchase and made sure we were satisfied the entire time. understanding. He worked with us for a week leading up to our purchase and made sure we were satisfied the entire time. More
by marlee stanley
