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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
August 19, 2021
The team was great I. Helping with my car purchase. Thank you all for making the impossible possible. Malcolm is a rock star. Thanks all you all for making the impossible possible. Malcolm is a rock star. Thanks all More
by Cc
Verified CustomerEmployees Worked With
Other Employees :
William Mason, Jeromy Jones, Malcolm Redd
August 18, 2021
Alex E Miller was a great sale man he help me find the vehicle that I was looking for very happy with the customer service vehicle that I was looking for very happy with the customer service More
by abigaelelyse_20
Employees Worked With
August 18, 2021
Leon Poole provided great customer service. He was very nice and knowledgeable of the vehicles nice and knowledgeable of the vehicles More
by LaTosma McGhee
August 18, 2021
Cecilia was extremely friendly, easy to work with, great customer service and provided excellent communication with me during the entire process I will definitely come back for all of my service needs. customer service and provided excellent communication with me during the entire process I will definitely come back for all of my service needs. More
by MOTORHEADS650
Employees Worked With
Cecilia
August 18, 2021
Very responsive, arrived at our price with one salesperson, very thorough and professional. Good introduction and greeting with the Maintenance service department. Will return soon. salesperson, very thorough and professional. Good introduction and greeting with the Maintenance service department. Will return soon. More
by fredrodriquez
August 18, 2021
Adam of McDonough, Georgia gave excellent customer service. He answered all of my questions. He went above and beyond the call of duty. Thank you all. I am a very loyal customer. service. He answered all of my questions. He went above and beyond the call of duty. Thank you all. I am a very loyal customer. More
by KATRINA_BRYANT
Employees Worked With
Adam
August 17, 2021
customer service was friendly, polite and very helpful both via phone and in person. No problems with anything and I don't have any additional comments, both via phone and in person. No problems with anything and I don't have any additional comments, More
by NEICEE43
Employees Worked With
August 17, 2021
It’s a very comfortable atmosphere while I’m waiting to get my car serviced. I recommend this location. even though I don’t work in McDonough anymore. I still take my car to this location. get my car serviced. I recommend this location. even though I don’t work in McDonough anymore. I still take my car to this location. More
by phamilton757
Employees Worked With
Cecilia
August 17, 2021
Awesome service as always. Love the place and will never go anywhere else to have any of my Toyota’s serviced. Thanks Jim Ellis for the great experience. go anywhere else to have any of my Toyota’s serviced. Thanks Jim Ellis for the great experience. More
by drayad1
