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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
August 09, 2021
Great service, Reid Millikan kept us informed of the progress of the work on our RAV4. Reid is a great asset to your team. Waiting area is very comfortable. progress of the work on our RAV4. Reid is a great asset to your team. Waiting area is very comfortable. More
by rubennorma
Verified CustomerEmployees Worked With
August 09, 2021
Always appreciate the service we receive from Raymond and Reid! Thank you for always be thorough! Highly recommended the service department for the quality and care, always! 😁 Reid! Thank you for always be thorough! Highly recommended the service department for the quality and care, always! 😁 More
by SPEREZOCHOA
August 09, 2021
Brian did an amazing job working with us. We were out of state and he made the entire process so easy. Even sent a car to pick me up from the airport. state and he made the entire process so easy. Even sent a car to pick me up from the airport. More
by Randyvarela
Employees Worked With
August 07, 2021
Rose made the car buying experience easy. She was a joy to work with. She knows her product and this is the first time I have come across a knowledgeable sales person. She isn't pushy and took all the time to work with. She knows her product and this is the first time I have come across a knowledgeable sales person. She isn't pushy and took all the time I needed. She answered all of my questions straightforward. More
by toni.idiaquez
August 06, 2021
If you are searching for a car, Jim Ellis is the dealership to contact. They provided excellent customer service, listed to what I wanted and delivered. dealership to contact. They provided excellent customer service, listed to what I wanted and delivered. More
by maewest_30204
August 06, 2021
My salesperson was Susan Crawford her customer service was exceptional. I’ll definitely refer to her and return to this dealership because of her. She deserves a raise. was exceptional. I’ll definitely refer to her and return to this dealership because of her. She deserves a raise. More
by paulmcknight22
Employees Worked With
Susan Crawford
August 06, 2021
Susan Crawford was a delightful and knowledgeable person to sell us our Rav-4. Highly recommend her if you are looking to purchase a Toyota to sell us our Rav-4. Highly recommend her if you are looking to purchase a Toyota More
by GMMOBLEY2
Employees Worked With
Susan Crawford, William Mason
August 06, 2021
James was professional personable helpful and caring- the epitome of excellent customer service - the facility was clean and sanitary- a most pleasant experience - highly recommended this dealership and it’s epitome of excellent customer service - the facility was clean and sanitary- a most pleasant experience - highly recommended this dealership and it’s staff More
by NORMAN_LABRECQUE
Employees Worked With
James Gullo
August 06, 2021
Leon provided excellent customer service from the moment he greeted us when we walked thru the door. He customized our experience to meet our needs. he greeted us when we walked thru the door. He customized our experience to meet our needs. More
by tmoreno98
Employees Worked With
