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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,676 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,676 reviews

June 16, 2021

Very professional and courteous..worked hard to get us out of the dealership timely. We bought a used vehicle which was not a Toyota, but was very knowledgeable on that vehicle. More

by jacquie dudley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Jacquie Dudley! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

June 16, 2021

Very professional and fast! Excellent Customer Service as we waited he made sure we had snacks and water! He handled the transaction with great service along with laughs! Definitely will be back for my next More

by breonarose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Breonarose! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

June 16, 2021

Javon is the most considerate sales person I have met. He handled the transaction with great effectiveness. I will be back for my next purchase. Thank you Alex for booking the appointment !!❤❤❤ More

by Chenolarose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Jim Ellis Toyota of McDonough responded

Chenolarose, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

June 16, 2021

Mr Ahmad was great from the start with the purchase of our new car. They didnt have the car on inventory that we wanted but as soon as one was delivered we were notified immediately! Great friendly and pr More

by Nmetcalf34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Jim Ellis Toyota of McDonough responded

Nmetcalf34, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

June 15, 2021

Mr. Hudson was an outstanding sales representative for the Jim Ellis Toyota dealership. I highly recommend him to others looking to purchase a Toyota in McDonough or nearby. More

by Dwayne Godwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Dwayne Godwin! Thanks again for your business! Take care!

June 15, 2021

Kept me updated about the fuel tank recall. Patricia even had LYFT provided there and back to closest shops while doing the work. Had an oil change, tires rotated, an alignment and washed my RAV 4. All More

by CUA52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia
Jun 20, 2021 -

Jim Ellis Toyota of McDonough responded

Cua52, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 15, 2021

Marquis is a courteous salesman who understood what I wanted. He took care of the details and didn't shrug off my concerns. I bought an older truck and feel very confident of its reliability. More

by Phil53
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Roundtree. 5 starts!! He was great., John Gliem
Jun 20, 2021 -

Jim Ellis Toyota of McDonough responded

Phil53, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

June 15, 2021

MS.Thompson answered all of my questions and concerns during my visit,she was professional, friendly and approachable.I would like to have her as my future service contact person. More

by Enid40258
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecilia,Thompson.
Jun 20, 2021 -

Jim Ellis Toyota of McDonough responded

Enid40258, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

June 14, 2021

Alex E Miller, He took great care of me and is a Alex E Miller, He took great care of me and is a respectful salesman. He made it quick and convenient and made me feel comfortable purchasing a ca More

by Jimbovu123
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Jim Ellis Toyota of McDonough responded

Jimbovu123, thank you for your kind words and congratulations on your new vehicle! We look forward to your next visit! Take care!

June 13, 2021

I went to purchase a car and our salesman Hudson Toussaint was very professional. I would highly recommend him to family and friends. The customer service here was outstanding! More

by mrshbrown85
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2021 -

mrshbrown85 responded

I'd just like to thank everyone at this location for making my first car purchase so easy and enjoyable! I would definitely recommend Jim Ellis Toyota of McDonough to anyone looking to purchase a vehicle. Hudson was very professional and patient with me. I would suggest him to anyone wanting great customer service!

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