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Jim Ellis Toyota of McDonough
McDonough, GA
8,622 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,622 reviews
May 22, 2021
I came in for service without an appointment Meagan met me at the door to see what I needed. I told her it is time for maintenance . She said we will get right on it, and they did. I was out of there i me at the door to see what I needed. I told her it is time for maintenance . She said we will get right on it, and they did. I was out of there in about one hour and 15 minutes. At Toyota of McDonough this always took 2 and a half to 4 hours. Thanks Jim Ellis for having such pleasant and professional team. More
by PNT59
Verified CustomerEmployees Worked With
Meagan Thackston
May 22, 2021
I had a great experience dealing with Jim Ellis of Mcdonough. Malcolm, the salesman got me the car I wanted. Even with my credit he got the deal did. Mcdonough. Malcolm, the salesman got me the car I wanted. Even with my credit he got the deal did. More
by dondiditall12
Employees Worked With
Malcolm Redd
May 22, 2021
Alex E Miller- As soon as I walked up he whipped out the snacks! Great guy that knows how to build a genuine relationship. Never once was he pushy met us at our needs and didn't try to up sale. I highly rec snacks! Great guy that knows how to build a genuine relationship. Never once was he pushy met us at our needs and didn't try to up sale. I highly recommend you ask for Alex when you walk in. More
by Batin
Employees Worked With
May 22, 2021
Alex E Miller wonderful salesman not pushy at all. I will recommend this dealership to all my friends and co workers. I am very pleased will recommend this dealership to all my friends and co workers. I am very pleased More
by Andersonjean935
Employees Worked With
May 22, 2021
Caswell is very knowledgeable, down to earth, and professional. He made sure a deal was secure. My choice was definitely first priority. I will be a returning customer. professional. He made sure a deal was secure. My choice was definitely first priority. I will be a returning customer. More
by Tee
Employees Worked With
Caswell Walker
May 22, 2021
This is our SECOND car in less than a month. We were so impressed with Leon and Jim Ellis Toyota. Get down there quick and leave satisfied. impressed with Leon and Jim Ellis Toyota. Get down there quick and leave satisfied. More
by Darius Graves
May 22, 2021
Service department timing and reliability not as good as it has been for last 10 years. 90 minutes for a tire rotation? Had appointment. CS is good but there is misconduct going on between appointments requ it has been for last 10 years. 90 minutes for a tire rotation? Had appointment. CS is good but there is misconduct going on between appointments required and getting the actual service completed. More
by BARRYREDDING
Employees Worked With
May 21, 2021
From checking in to completion, everyone was totally awesome! Otherwise, I don’t have anything else to mention. Everyone had a very pleasant and professional attitude. awesome! Otherwise, I don’t have anything else to mention. Everyone had a very pleasant and professional attitude. More
by swilliams724
Employees Worked With
Patricia
