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Jim Ellis Toyota of McDonough
McDonough, GA
8,867 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,867 reviews
July 02, 2021
I have been a loyal Toyota of McDonough customer for years, and they did not disappoint! Leon and Lacy worked with me by phone, text, and e-mail all day to get my sale finalized. years, and they did not disappoint! Leon and Lacy worked with me by phone, text, and e-mail all day to get my sale finalized. More
by NURSECAT05
Verified Customer
July 02, 2021
Alex E Miller awesome experience. Very professional.Lacy was a great helper who helped to explain the financial portion. I will be glad to pass on the experience. was a great helper who helped to explain the financial portion. I will be glad to pass on the experience. More
by annah.holmes
Employees Worked With
July 02, 2021
A few mishaps and negotiations later I got my dream car — so I can’t complain so I can’t complain More
by kalie.bush
July 01, 2021
Excellent crew but my main three contacts are always Raymond, Oscar and Cecilia always providing excellent client care. Always going above and beyond for you! Raymond, Oscar and Cecilia always providing excellent client care. Always going above and beyond for you! More
by Dee U
Employees Worked With
Other Employees :
Cecilia Thompson
July 01, 2021
Meagan was very pleasant to work with and greeted me with a smile. She answered all of my questions and explained everything to my satisfaction. a smile. She answered all of my questions and explained everything to my satisfaction. More
by poplinjrf
Employees Worked With
Meagan Thackston
July 01, 2021
I'm sure this is just a lazy employee situation, but I marked my tires before a rotation due to the excessive wear on my other vehicle and when my car came back, the tires had NOT been rotated even though marked my tires before a rotation due to the excessive wear on my other vehicle and when my car came back, the tires had NOT been rotated even though it was confirmed to be done on my invoice. More
by timrooks
July 01, 2021
Marquis was such a great help and made everything super easy! He went above and beyond to move quickly with me and make sure I was comfortable every step of the way! I highly recommend working with him! easy! He went above and beyond to move quickly with me and make sure I was comfortable every step of the way! I highly recommend working with him! More
by orsiniae
Employees Worked With
Marquis Rountree
July 01, 2021
Almad was very knowledgeable and helpful during the complete buying process. He made the whole process painless. complete buying process. He made the whole process painless. More
by Gayla
July 01, 2021
Thanks For looking out for me and keeping my interest number one. Good reminders, been helpful . Appreciate the kindness and the individual concerns taking into account. number one. Good reminders, been helpful . Appreciate the kindness and the individual concerns taking into account. More
by 4ladymm
Employees Worked With
July 01, 2021
Great customer service in all departments! Have bought 2 Great customer service in all departments! Have bought 2 cars from them and have had excellent customer service. Great customer service in all departments! Have bought 2 cars from them and have had excellent customer service. More
by Suzy
