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Jim Ellis Toyota of McDonough
McDonough, GA
8,606 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,606 reviews
Verified Customer
April 02, 2021
JJ was amazing. He is very friendly and seems to really love his job. His customer care is impeccable and he makes buying a car seem fun rather than daunting! love his job. His customer care is impeccable and he makes buying a car seem fun rather than daunting! More
by Jwsmith6565
Employees Worked With
Jeromy Jones
April 02, 2021
Thank you Mr.Donald as well it was a pleasure working with you also I referred you to my little sisters and a older lady as well so maybe they’ll come see you soon as well! with you also I referred you to my little sisters and a older lady as well so maybe they’ll come see you soon as well! More
by Leesagillis
Employees Worked With
Donald Smith
April 02, 2021
We rate toyota and sales person Leon pool an A+ for service and courtesy we found Leon to be very knowledgeable and friendly. We feel that he went the extra mile and doing his job thank you, Richard a service and courtesy we found Leon to be very knowledgeable and friendly. We feel that he went the extra mile and doing his job thank you, Richard and Shirley Marshall More
by rmarshar
April 01, 2021
Brian was very nice, helpful, and knowledgeable. We told him our price range and he help me find something my wife loved. Just went to price cars and end up leaving with one. him our price range and he help me find something my wife loved. Just went to price cars and end up leaving with one. More
by Tyered727
April 01, 2021
Really friendly also helpful he helped me pick the truck for me one that I wouldn’t regret getting he let me test drive it too for me one that I wouldn’t regret getting he let me test drive it too More
by Angel06012001
Employees Worked With
April 01, 2021
He was so nice and caring! He gave me his number and was there to help me every step of the way! I’m glad he helped me buy my first car. there to help me every step of the way! I’m glad he helped me buy my first car. More
by Janiahleavens7
Employees Worked With
April 01, 2021
Car servicing was excellent and very proficient. However I missed getting a complimentary car wash and timely notification when the car was ready. I was in the customer waiting room. I missed getting a complimentary car wash and timely notification when the car was ready. I was in the customer waiting room. More
by Redone AZ8
Employees Worked With
Nate, Noah Peacock
April 01, 2021
Javon is a great saleman. His customer service skills I feel is what iy take to make a sale on the customer first visit. Easy to talk to and very knowledgeable. feel is what iy take to make a sale on the customer first visit. Easy to talk to and very knowledgeable. More
by Ron
