Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,606 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,606 reviews
March 30, 2021
Fran West and Jeremy Jones were great salesman to work with. I really appreciate their help. They made this a very easy experience. I recommend both. with. I really appreciate their help. They made this a very easy experience. I recommend both. More
by Msmesha0818
Employees Worked With
Fran West, Jeromy Jones
March 30, 2021
Alex was a great customer service representative. He explained everything about the vehicle making the car purchase experience a breeze. Thanks for your great customer service. explained everything about the vehicle making the car purchase experience a breeze. Thanks for your great customer service. More
by atakelia34
Employees Worked With
March 30, 2021
Mr. Malcom did an outstanding job. He made sure everything was to perfection and that I left satisfied!It was wonderful customer service indeed Thank you! everything was to perfection and that I left satisfied!It was wonderful customer service indeed Thank you! More
by anechia27
Employees Worked With
Malcolm Redd
March 30, 2021
Jim Ellis Toyota of McDoungh, Ga.I am a 66 year old Jim Ellis Toyota of McDoungh, Ga. I am a 66 year old widow and I went to this Dealership on March 27th with much encouragement from my adult Dau Jim Ellis Toyota of McDoungh, Ga. I am a 66 year old widow and I went to this Dealership on March 27th with much encouragement from my adult Daughter who accompanied me. It was definitely the most wonderful experience that I have ever experienced at any Dealership. More
by annpoole54
Verified CustomerMarch 29, 2021
Was treated with courtesy and respect. Pleased with extra warranty on power train that Jim Ellis provides. Would definitely work with this dealership again. Leon did an excellent job. extra warranty on power train that Jim Ellis provides. Would definitely work with this dealership again. Leon did an excellent job. More
by jessica_elmore
Employees Worked With
March 29, 2021
My sales specialist, Myles Payne, did an awesome job with keeping me updated during my recent purchase at your location. He treated me as if I was the only customer. He went above and beyond to make sure eve keeping me updated during my recent purchase at your location. He treated me as if I was the only customer. He went above and beyond to make sure everything met my approval and I was pleased with each transaction. He is a example of good customer relations and great leadership. More
by Sexylou603
Employees Worked With
Myles Payne
March 29, 2021
Very professional and pleasant to deal with and fair and will recommend this dealership to anyone who is in need of a new car or trade will recommend this dealership to anyone who is in need of a new car or trade More
by Will
March 29, 2021
Mr. MhmadWas a great salesman he really listened to what Mr. Mhmad Was a great salesman he really listened to what I was asking. He did not try to force me into anything. Thank you JaVon Harris for doing m Mr. Mhmad Was a great salesman he really listened to what I was asking. He did not try to force me into anything. Thank you JaVon Harris for doing my connected service.... More
by akawjsm2
March 29, 2021
Thanks Neil William for all your help and Miguel Perez for set up my new car your are excellent work thanks again all your help Miller for set up my new car your are excellent work thanks again all your help Miller More
by Millernguyen2580
