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Jim Ellis Toyota of McDonough
McDonough, GA
8,606 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,606 reviews
March 28, 2021
Alex Miller was amazing! He was patient and extremely knowledgeable. He and Lacy worked really hard to ensure I was in my dream car! Words can't express my appreciation. Great teamwork all the way around knowledgeable. He and Lacy worked really hard to ensure I was in my dream car! Words can't express my appreciation. Great teamwork all the way around. More
by Tisha
Employees Worked With
Alex Miller and Lacey
March 28, 2021
I was amazed by the quick & efficient process they have. Neil Williams, my sales contact had everything ready when I arrived. I absolutely love my 2021 Toyota Tocoma and the ease of purchase at Jim Ellis To Neil Williams, my sales contact had everything ready when I arrived. I absolutely love my 2021 Toyota Tocoma and the ease of purchase at Jim Ellis Toyota of McDonough. More
by Wvauter
March 27, 2021
Highly recommend Leon, he was an absolute pleasure to work with. Him and Mason worked with me through a very tiring process of trying to find a car. And Leon went above and beyond to personally deliver m work with. Him and Mason worked with me through a very tiring process of trying to find a car. And Leon went above and beyond to personally deliver my car to me. Great customer service. Will definitely return! More
by dthomas
March 27, 2021
Javon has Great personality VERRY professional the atmosphere, everyone at the dealership was great no pressure. Thank you for doing my connective service Ahmad Ali. atmosphere, everyone at the dealership was great no pressure. Thank you for doing my connective service Ahmad Ali. More
by braithwaite11141988
March 27, 2021
Thanks so much miguel perez and will payne for putting me in my new toyota tacoma!! Definitely would recommend sending aomeone their way for a future sale! in my new toyota tacoma!! Definitely would recommend sending aomeone their way for a future sale! More
by hewell12345678
Employees Worked With
Susan Crawford, Miguel Perez
March 27, 2021
Great experience! Bought a new Tacoma Donald and Susan were very helpful. We were able to sign documents later at home through ensign. Very happy were very helpful. We were able to sign documents later at home through ensign. Very happy More
by mulkeykim
Employees Worked With
Susan Crawford, Donald Smith
March 27, 2021
Awesomeness!!! Mr. Ahmad Ali was from start to finish no nonsense!! Excellent customer service! Thank you Javon Harris for doing my connected services, God bless nonsense!! Excellent customer service! Thank you Javon Harris for doing my connected services, God bless More
by vmonmck
Verified CustomerMarch 27, 2021
Great customer service. He was on time with everything and made sure I got the vehicle I wanted. Thank you Javon Harris for doing my connected services. and made sure I got the vehicle I wanted. Thank you Javon Harris for doing my connected services. More
by Shanetha.b2012
March 27, 2021
This was my first experience buying a brand new car. As a 21 year old this is a huge deal to me. Thanks to Mrs. Rose this experience has been a breeze. I walked in browsing used cars and am waking away with 21 year old this is a huge deal to me. Thanks to Mrs. Rose this experience has been a breeze. I walked in browsing used cars and am waking away with a brand new Corolla for a very fair price. Thank you guys so much definitely will recommend Jim Ellis and Mrs Rose especially. More
by Jacksonjohns223
Employees Worked With
March 26, 2021
Just left Jim Ellis Toyota in McDonough, GA, what a wonderful experience. My salesman Kelly Thompson was great! Very informative, and made me feel comfortable with my very first car purchase. wonderful experience. My salesman Kelly Thompson was great! Very informative, and made me feel comfortable with my very first car purchase. More
by meridithrobinson
Employees Worked With
Kelly Thompson
