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Jim Ellis Toyota of McDonough
McDonough, GA
8,611 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,611 reviews
March 27, 2021
Awesomeness!!! Mr. Ahmad Ali was from start to finish no nonsense!! Excellent customer service! Thank you Javon Harris for doing my connected services, God bless nonsense!! Excellent customer service! Thank you Javon Harris for doing my connected services, God bless More
by vmonmck
Verified Customer
March 27, 2021
Great customer service. He was on time with everything and made sure I got the vehicle I wanted. Thank you Javon Harris for doing my connected services. and made sure I got the vehicle I wanted. Thank you Javon Harris for doing my connected services. More
by Shanetha.b2012
March 27, 2021
This was my first experience buying a brand new car. As a 21 year old this is a huge deal to me. Thanks to Mrs. Rose this experience has been a breeze. I walked in browsing used cars and am waking away with 21 year old this is a huge deal to me. Thanks to Mrs. Rose this experience has been a breeze. I walked in browsing used cars and am waking away with a brand new Corolla for a very fair price. Thank you guys so much definitely will recommend Jim Ellis and Mrs Rose especially. More
by Jacksonjohns223
Employees Worked With
March 27, 2021
Highly recommend Leon, he was an absolute pleasure to work with. Him and Mason worked with me through a very tiring process of trying to find a car. And Leon went above and beyond to personally deliver m work with. Him and Mason worked with me through a very tiring process of trying to find a car. And Leon went above and beyond to personally deliver my car to me. Great customer service. Will definitely return! More
by dthomas
March 26, 2021
Miguel Perez was exceptionally knowledgeable at his job. I didn’t feel like I was talking to a salesperson, but more to a family friend. He did a great job explaining all the features of my new Toyota Highl I didn’t feel like I was talking to a salesperson, but more to a family friend. He did a great job explaining all the features of my new Toyota Highlander, and answered all my questions. I highly recommend Miguel and will refer all my friends to Jim Ellis Toyota! More
by tmwages
March 26, 2021
Just left Jim Ellis Toyota in McDonough, GA, what a wonderful experience. My salesman Kelly Thompson was great! Very informative, and made me feel comfortable with my very first car purchase. wonderful experience. My salesman Kelly Thompson was great! Very informative, and made me feel comfortable with my very first car purchase. More
by meridithrobinson
Employees Worked With
Kelly Thompson
March 26, 2021
My service advisor took his time to come pick me up as uber/lyft was taking too long n I had an appointment which I needed to take my son for. Thank you Mr. Oscar for your your extra care. uber/lyft was taking too long n I had an appointment which I needed to take my son for. Thank you Mr. Oscar for your your extra care. More
by PARESHA
Employees Worked With
March 26, 2021
He worked hard to get me into something new, and better than what I had. Thank you Javon Harris for doing my connected service. Thank you to everyone. than what I had. Thank you Javon Harris for doing my connected service. Thank you to everyone. More
by jamo31210
March 26, 2021
Alex Miller was a great salesperson! Thanks for your help and answering all my questions! I would recommend him if you are looking for a Toyota vehicle. help and answering all my questions! I would recommend him if you are looking for a Toyota vehicle. More
by Ann Rape
March 26, 2021
Great customer service! Dealership does excellent work! Gets the customer in and out as fast as they can. Love the new bar addition and lounge area. work! Gets the customer in and out as fast as they can. Love the new bar addition and lounge area. More
by MGOLD12
