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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,611 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,611 reviews

March 22, 2021

Jim Ellis Toyota made my car buying experience better than ever before! I didn't have to go back and forth on the price, I just told them what my purchase price was and they made it happen without any ba More

by blackhybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Smith
Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Blackhybrid, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

March 22, 2021

Our saleswoman, Mrs. Rose was knowledgeable, professional, and extremely friendly and helpful. Honesty is very important to me as well. She said "I will try to take care of everything; I can't More

by joythomas0418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Green was very accommodating. Thanks Mr. Green.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Joythomas0418! We look forward to your next visit! Take care!

March 22, 2021

Great and pleasant experience. I look forward to my next visit. I looked at a few of the trucks on lots. I would have like to have seen a couple of more colors. Black or blue models. More

by Lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Lester, we are very happy to have provided you with such a positive experience! Thank you again for the great review!

Mar 26, 2021 -

Lester responded

I came in this morning ready to purchase a Toyota Tacoma SR5 Voodoo Blue Six Cylinder. Unfortunately your McDonough Store didn't have one and was currently unable to get one. This purchase will be for my wife and this is the truck and color she wants. There is one located at Butler Toyota in Macon. I would perfer to purchase locally especially since the vehicle will in fact be serviced locally. I will check your dealership once again on Monday about the Voodoo Blue Tacoma. If you are still unable to find this truck I'll look elsewhere for the vehicle. Lester Copeland

March 21, 2021

Our salesman was very patient knowledgeable and very helpful in every area that we need it to make this car sale thank you so much More

by larmour96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Davenport
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Larmour96, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

March 20, 2021

During our car buying experience we were fortunate to have Alex Miller as our sales person. He was very friendly and quite knowledgeable about everything Toyota! Also he is very well spoken which is s More

by lucretiamoreland
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Lucretiamoreland, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

March 20, 2021

Excellent service and very detailed. Explained everything to us and made the transition easy and worthwhile. Thankful for Caswell and Mason for helping us to find the right vehicle. More

by Mrs. Bush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : William Mason, Caswell Walker
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Mrs. Bush! Thanks again for the positive feedback, and we hope that you have a great day!

March 20, 2021

Fran is amazing! I’ve never been able to pick out a car of my own and he made this process effortless! Thank you so much! More

by snsasser
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fran West
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Snsasser! Thank you so much again for your feedback! We hope you have a great day!

March 20, 2021

This was a very fast and easy process. Very friendly and understanding people and salespersons. Helped me get what I wanted with very minimum hassle. More

by anaayala064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Anaayala064, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

March 20, 2021

Ahmad got me a great deal on my new 21 RAV4! Thank you Javon Harris for doing my connected services. Thank you Jim Ellis Toyota! More

by sarah.yeoman520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Sarah.yeoman520! We're so happy we were able to help you out! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 20, 2021

Thanks Neil for all the help get into the Camry w lifetime benefits like oil changes and power train warranty. And also thanks Miguel for helping me to get thru apps n all. More

by Davidpatel1293
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Perez
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Davidpatel1293! If you have any further questions, please give us a call. We're always happy to help!

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