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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,611 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,611 reviews

March 20, 2021

This dealership is the best and Malcolm helped us alot,and I thank him for what he did. Thank you Javin Harris for doing my connected services. More

by paulaclayton40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Redd
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Paulaclayton40, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

March 20, 2021

Great for making me a GREAT deal He Was Great salesman for everything. Thank you Javon Harris for doing my concerted Services Thanks all over you guys More

by Earldean21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Redd
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Earldean21, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2021

I came here looking for a used Toyota Camry. They had exactly what I wanted and were very helpful with everything. I had Miguel Perez as my assistant and he was amazing. Explained everything and went tho More

by daniellemurphy
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Daniellemurphy! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2021

Mr.Neil was amazing, made sure I got what I wanted and respected my budget and time. Thank you Javon Harris for all your help , also thank you Mr.Ali for helping me as well. More

by KyleAvery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Kyleavery! Customer service is one of our top priorities and we're glad to hear you received such excellent service! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2021

We’ve bought several cars from Toyota of McDonough. They have a great team. Our salesman Jeromy is a great guy! Very helpful and informative. I’d recommend him to anyone looking for a new car. More

by ApolyonLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeromy Jones
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Apolyonlc, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

March 19, 2021

Mr. Ahmad was incredibly helpful with my car shopping experience. He give me many options to choose from and fully informed me about what the car would come with. Thank you Javon Harris for doing my conn More

by catherinedaniel40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Catherinedaniel40, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

March 19, 2021

Fantastic experience! Hudson Toussant was great! He was very knowledgeable about the vehicle. He worked with us to get the terms and payment we wanted. Very satisfied with our Jim Ellis experience More

by gkilby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Hi Gkilby, we are very happy to have provided you with such a positive experience! Thanks again for the positive feedback, and we hope that you have a great day!

March 19, 2021

Mr.Ahmad is literally the best! I came in and told him what I was looking for and he made it happen for me! Also Thank you Javon Harris for doing my connected services. More

by Tjuarez1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Tjuarez1203, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Thanks again for your business! Take care!

March 19, 2021

Jeff was wonderful. He was very helpful and answered all of my questions. I will definitely recommend my friends and family here because he went up and beyond to make sure that I was taken care of. Thank yo More

by loveittia.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davenport
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Loveittia.wilson! Thanks again for the positive feedback, and we hope that you have a great day!

March 19, 2021

Service was great as were professional staff. Kept me updated on service being performed and any additional service that was recommended. Area to wait comfortable. Love the coffee bar More

by POLLYLARKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull, Meagan Thackston
Mar 22, 2021 -

Jim Ellis Toyota of McDonough responded

Pollylarkin, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Toyota of McDonough! Thanks again for your business! Take care!

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